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Troubleshooting (cont.)
Symptoms
5.
Water is leaking into
receptor tray.
6.
Controller is making a
high pitched squeal or
beeping sound.
7.
The door will not lower
and the latch pins will not
retract.
Kohler Co.
Probable Causes
L. The compressor is not working.
M. The air pressure switch is not
working.
N. One or more of the solenoid
valves are not working or is
venting (open).
O. The controller is not working.
A. It is normal for water to leak
into the receptor tray from the
accumulator drain hose, when
water splashes over the top of
the door seals, or from the
bottom of the door when the
seal deflates. This water is
captured by the receptor tray.
B. Water is splashing over the top
of the seal.
C. There is debris between the
door and the seal.
D. The door gap is too large
because the pulley assembly is
not properly adjusted.
A. Error code in controller has
been activated (beeping sound
heard).
A. The mounting bracket is not
adjusted properly.
13
Recommended Action
L. Replace the compressor. Call the
Customer Care Center using the
information provided on the back
page of this manual.
M. The air pressure switch needs to be
replaced. Call Customer Care
Center using the information
provided on the back page of this
manual.
N. The solenoid valve needs to be
replaced. Call Customer Care
Center using the information
provided on the back page of this
manual.
O. Replace the controller or call the
Customer Care Center using the
information provided on the back
page of this manual.
A. No action needed if water enters
receptor tray through normal
operation. Ensure the drain line
from the accumulator routes to the
receptor drain.
B. Do not fill the bath as high or
reduce any sudden movements
while bathing.
C. Clean all debris off the seal using a
can of compressed air.
D. Adjust the pulley assembly inward
using the slots.
A1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
A2. If the error code is still activated or
reoccurs another problem exists.
Unplug the power and call the
Customer Care Center using the
information provided on the back
page of this manual.
A. Adjust the mounting brackets
inward using the slots until the
latch pins reliably contact both the
limit switches.
1128535-5-G
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