Problem
Bumping into or touching the control panel during operation may result in a disabled
button sound. Only the Power, Start, and Control Lock buttons are enabled during
Dishwasher chimes
operation to prevent cycle settings from being changed inadvertently.
if panel is touched
during operation.
Button sounds can be turned off by pressing and holding Half Load for three seconds.
The end of cycle chime and safety alert sounds will still sound.
Door was opened during cycle.
Dishwasher did not
If the door is opened during a cycle, the Start key must be pressed within 4 minutes or the
finish cycle.
machine turns off and all settings are lost.
Dishwasher not leveled properly.
Verify the unit is level from side to side and from front to back. See leveling instructions in
the Installation section.
Leaking in front of
unit
Wrong detergent used.
If excessive sudsing is causing the leak, allow the foam to subside for 24 hours then clean
the inside of the tub with milk.
The password for the Wi-Fi that you are trying to connect to is incorrect.
Find the Wi-Fi network connected to your smartphone and remove it, then register your
appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi
network.
The wireless network name (SSID) is set incorrectly.
The wireless network name (SSID) should be a combination of English letters and numbers.
Your home
(Do not use special characters.)
appliance and
smartphone is not
connected to the
The router frequency is not 2.4 GHz.
Wi-Fi network.
Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with your
Internet service provider or the router manufacturer.
The distance between the appliance and the router is too far.
If the distance between the appliance and the router is too far, the signal may be weak and
the connection may not be configured correctly. Move the location of the router so that it is
closer to the appliance.
The Download cycle is selected.
P1, P2, P3, or P4
appears in display.
This is not an error code. This code indicates the current Download cycle.
Test mode is selected.
n:#, U:#, d:#, t#
appearsin display.
This is not an error code. This code is used when testing the dishwasher. Power the unit off
(# = a number)
and on and the code will disappear.
Rinse Aid Level setting mode is selected.
L0, L1, L2, L3 or L4
This is not an error code. This code indicates the current rinse aid level. For more
appears in display.
information, refer to the Adding Cleaning Agents section.
Control Lock is activated.
CL appears in
This is not an error code. This code indicates that the control lock is activated. Press and
display.
hold Half Load and Energy Saver simultaneously for three seconds.
Possible Cause & Solution
TROUBLESHOOTING
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