c
leaning
To maintain the appearance and increase the service life, clean your equipment daily.
WARNING
Electrical Shock Hazard.
Keep water and other liquids from entering the inside
of the unit. Liquid inside the unit could cause an
electrical shock
Do not over fill wells, pans or trays. Liquid could contact the electrical
components and cause a short circuit or an electrical shock. Unplug unit
before performing service, draining or removing spillage pans and trays.
Do not spray water or cleaning products.
Do not use a power cord that has been modified or damaged..
CAUTION
Burn Hazard.
Do not touch hot food, liquid or heating surfaces
while equipment is heating or operating
Hot surfaces, steam and food can burn skin. Allow the hot surfaces to cool
before handling. Do not drop or spill water into the cooking surface as it
can spray or splatter.
t
c
roubleshooting
hart
Problem
Low Water Light (some models) illuminates.
Equipment does not heat.
The equipment does not get hot enough.
s
r
ervice and
ePair
There are no user serviceable parts within this appliance. To avoid serious
injury or damage, never attempt to repair the equipment or replace a
damaged power cord yourself. Do not send equipment directly to The
Vollrath Company LLC. Please contact Vollrath Technical Service from the
list below.
Vollrath Warmer Repair Service • 1-800-354-1970 (USA) • 1-920-457-4851
• Email: techservicereps@vollrathco.com
When contacting Vollrath Technical Service, please be ready with the item
number, model number (if applicable), serial number, and proof of purchase
showing the date the unit was purchased.
www.vollrath.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: 920-457-4851
Main Fax: 920-459-6573
Service Tel: 920-457-4851
Service Fax: 920-459-5462
It might be caused by
Low water in the well.
Pilot light malfunction.
Heating element malfunction.
Thermostat control malfunction.
Too much water in the well.
Vollrath Europe BV
Beneluxbaan 7
5121 AD RIJEN
The Netherlands
+31161870005
NOTICE: Do not use caustic cleaning chemicals, steel wool or
commercial lime removal products to clean the equipment. .
NOTICE: Do not immerse the cord, plug or equipment in water or any
other liquid.
1. Turn OFF and unplug the warmer.
2. When removing hot food containers from unit use gloves, mitts or pot
holders to protect hands.
3. Allow the water and equipment to cool completely.
4. Carefully empty water from the well.
5. Using a damp cloth, sponge dipped in soapy water to clean the inside of
the well and the outside of the equipment.
6. Thoroughly rinse equipment with water after cleaning.
Course of Action
Add hot water to the well to bring to correct level.
Replace pilot light.
Replace heating element.
Replace thermostat control.
Reduce water amount to the correct level.
W
s
arranty
tatement For
This warranty does not apply to products purchased for personal, family
or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
The Vollrath Company LLC warrants each of its products listed below against
defects in materials and workmanship for the applicable period provided
below. All other products manufactured or distributed by The Vollrath
Company LLC are warranted against defects in materials and workmanship
for a period of one year. In all cases, the warranty runs from the date of
the end user's original purchase found on the receipt. Any damages from
improper use, abuse, modification or damage resulting from improper
packaging during return shipment for warranty repair will not be covered
under warranty.
Warmers – The warranty period is (1) year.
Replacement parts – The warranty period is 90 days.
For complete warranty information, product registration and new product
announcement, visit www.vollrath.com.
Vollrath of China
Vollrath Shanghai Trading Limited
29D, 855 South Pu Dong Road
Shanghai, China 200120
Tel: 86-21-50589580
t
v
c
. l.l.c.
he
ollrath
o
Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur Edifi cio 2-C
Col. Santa Maria Tequepexpan
45601 Tlaquepaque, Jalisco Mexico
Tel: (52) 333-133-6767
Tel: (52) 333-133-6769
Fax: (52) 333-133-6768
Item No. 17512-1 ml
Rev
3/27/15