Warranty Term; Customer Support - ANATEL LN-104C EMF Instrucciones De Instalacion Y Uso

12 - WARRANTY TERM

The products in the Access Control segment are guaranteed for all pieces, parts and components against possible manufacturing defects for a period of
3 (three) months (legal warranty) plus 9 (nine) months additional warranty, certified by presenting a product voucher by the end user.
In the event of a possible problem with the product, it must be sent to an authorized Nice Brazil distributor for this product range, and if a manufacturing
defect is found, the repair at Nice Brazil's discretion may include replacing parts or boards with new or refurbished equivalent. This product and the repla-
ced parts are warranted for the rest of the original term.
The warranty becomes invalid if any of the following hypotheses occurs:
a) The technical specifications of the product and the recommendations in the Installation Manual are not observed regarding the conditions of use and
the suitability of the installation site, such as the voltage compatible with the product, the characteristics of use, etc.
b) There is damage caused by accessories or equipment attached to the product that are not part of the Nice Brazil Group product line.
c) It has been misused, improperly stored, or if the product has undergone aesthetic and/or functional changes or modifications, as well as repaired by
persons or organizations that have not been accredited by Nice Brazil.
d) When the damage to the product is due to accidents, loss, agents of nature (lightning, floods, landslides, etc.), moisture, voltage in the power grid
(overvoltage due to accidents or excessive fluctuations in the power grid) influence of chemical or electromagnetic nature due to the natural wear of parts,
pieces and components;
e) When there are failures in the normal operation of the product due to the lack of cleaning and excess waste, poor conservation, as well as due to the
action of animals (insects, rodents or domestic animals), or even, due to the existence of objects inside, foreign to its operation and purpose of use
f) Warranty certificate or serial/batch number are streaked or show signs of tampering.
g) The product has been tampered with and/or non-original parts are found.
h) If the purchase invoice for the product is not presented.
i) In the event that the Consumer requests a local service, he should proceed
to the nearest Authorized Service for consultation of the technical visit fee. If it is determined that the product needs to be removed, the resulting costs,
transportation, security to return of the product are under the consumer's responsibility.
If no manufacturing defect is found as well as failures arising from improper installation or use, the consumer must bear the costs.
Shipping and packaging of the product are at the risk and expense of the buyer. As these are the terms of this complementary Warranty Term, Nice Brazil
reserves the right to change the general, technical and aesthetic properties of its products without prior notice.
Buyer Name: _____________________________________________________________________________________________________________
Buyer's Signature: ________________________________________________________________________________________________________
Invoice No. ______________________________________________________________________________________________________________
Purchase Date: ___________________________________________________________________________________________________________
Model: __________________________________________________________________________________________________________________
Lot: _____________________________________________________________________________________________________________________
Dealer: _________________________________________________________________________________________________________________

13 - CUSTOMER SUPPORT

Monday to Friday from 08:00 to 17:30
Telephone: +55 (11) 2823-8800
Email: atendimento1@niceforyou.com
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