U.S.Robotics USR997903 Guía Breve De Instalación página 12

2.0 CUSTOMER OBLIGATIONS:
2.1 CUSTOMER assumes full responsibility that this product meets CUSTOMER specifi-
cations and requirements.
2.2 CUSTOMER is specifically advised to make a backup copy of all software provided
with this product.
2.3 CUSTOMER assumes full responsibility to properly install and configure this prod-
uct and to ensure proper installation, configuration, operation and compatibility with
the operating environment in which this product is to function.
2.4 CUSTOMER must furnish U.S. ROBOTICS a dated Proof of Purchase (copy of origi-
nal purchase receipt from U.S. ROBOTICS or its authorised reseller) for any warranty
claims to be authorised.
3.0 OBTAINING WARRANTY SERVICE:
3.1 CUSTOMER must contact U.S. ROBOTICS Technical Support or an authorised U.S.
ROBOTICS Service Centre within the applicable warranty period to obtain warranty
service authorisation.
3.2 Customer must provide Product Model Number, Product Serial Number and dated
Proof of Purchase (copy of original purchase receipt from U.S. ROBOTICS or its author-
ised reseller) to obtain warranty service authorisation.
3.3 For information on how to contact U.S. ROBOTICS Technical Support or an author-
ised U.S. ROBOTICS Service Centre, please see the U.S. ROBOTICS corporate Web site
at: www.usr.com
3.4 CUSTOMER should have the following information / items readily available when
contacting U.S. ROBOTICS Technical Support:
• Product Model Number
• Product Serial Number
• Dated Proof of Purchase
• CUSTOMER contact name & telephone number
• CUSTOMER Computer Operating System version
• U.S. ROBOTICS Installation CD-ROM
• U.S. ROBOTICS Installation Guide
4.0 WARRANTY REPLACEMENT:
4.1 In the event U.S. ROBOTICS Technical Support or its authorised U.S. ROBOTICS
Service Centre determines the product or part has a malfunction or failure attributable
directly to faulty workmanship and/or materials; and the product is within the TWO (2)
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