EN
CLEANING & MAINTENANCE
Before cleaning the product, make sure it is
switched off and all plugs are removed.
Never use aggressive or abrasive cleaning
agents, or materials such as steel wool
or scouring milk. These can damage the
product surface.
Protect the product from water drops and
sprays. Use only a clean, dry cloth to clean
the soundpods, and never any corrosive
liquids. To remove stubborn dirt, use a
slightly damp cloth and a mild cleaning
agent.
Do not allow any moisture to enter the
product during cleaning, in order to
prevent damage.
STORAGE
When not using the product, store it in a
dry environment away from dust and direct
sunlight.
Recharge it regularly to maintain battery
performance if not in use for a longer
period of time.
Store the soundpods in the provided
charging case.
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TROUBLESHOOTING
Some issues that arise may be solved
by the user. If the problem persists after
having tried the following solutions, please
contact Prozis customer service.
PROBLEM
CAUSE
The product
The battery is
does not
drained.
work.
The product
The USB
does not
power source
charge.
is faulty.
The product
The distance
cannot
between the
be paired
device and the
successfully.
soundpods is
greater than
10 m.
The
soundpods
are already
connected
to another
source.
The wireless
connection is
faulty.
EN
SOLUTION
Recharge the battery.
Make sure the USB
power source is
switched on.
Decrease the distance
between the device
and the product,
and eliminate any
interference.
Disconnect the
soundpods from the
other sound source
before entering pairing
mode.
Disable and enable BT
communication on the
sound source device.
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