EN
Warranty statement
All electrical and electronic products com-
mercialized by Prozis via www.prozis.com
are covered by the warranty applicable to
the purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and
conditions of Prozis' warranty for final
consumers.
This warranty is valid exclusively for
consumers who purchase the product for
non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain
free from material and production defects
for a 2-year period, counting from the
date of initial purchase by a consumer and
respective delivery, or for longer if legally
established by the applicable national law.
In the event that repair is required, this
2-year period is suspended during repair
time.
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CONSUMABLES
The gradual performance decrease caused
by prolonged use of the product's con-
sumable components, such as batteries,
is not covered by this warranty unless the
malfunction is caused by faulty design,
materials or production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights
conceded to you through this warranty,
please contact Prozis customer service via
the communication channels provided on
the Prozis website, and follow the provided
instructions or recommendations. Contact
and technical assistance information is also
provided at the end of this warranty.
Any claims made regarding this warranty
will only be valid if proof of purchase is pre-
sented by the original customer. This proof
of purchase may be the original invoice or
receipt, as long as it includes information
regarding the date of purchase and the
product's model name.
WARRANTY REPAIRS
Any repairs made under this warranty can-
not be made by third parties. This warranty
does not apply to any repairs, or damage
caused directly by such repairs, that have
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