6. TROUBLESHOOTING
Important: If you notice that your vacuum cleaner is not operating well, switch it off using the ON/OFF
pedal before carrying out any checks.
If your vacuum cleaner will not start
• The appliance is not plugged in : check that the appliance is correctly plugged in.
If your vacuum cleaner has no suction power
• Either an accessory or the hose tube is partially blocked: unblock the accessory or the hose.
• Check that the dust tray is placed properly inside its compartiment.
If your vacuum cleaner is not working properly, makes noise or whistles
• Either an accessory or the hose tube is partially blocked: unblock the accessory or the hose.
• The dust tray is full: empty it (see chapter on CLEANING AND MAINTENANCE).
• The filtration system is saturated: clean the HEPA filter case (14) (see chapter on CLEANING AND MAIN-
TENANCE). If the problem persists, change the filtration system (see chapter on CLEANING AND MAIN-
TENANCE).
• Make sure that the dust tray (13) is well positioned in the dust tray compartment (7).
• The manual vacuum power regulator on the grip is open: close it.
If it is difficult to move the nozzle
• Open the regulator on the handle in order to decrease suction power.
• Make sure that the position of the all-surface nozzle (23) corresponds to the floor being vacuumed:
- for rugs and carpets, use the nozzle in the retracted brush position,
- for parquets and smooth grounds, use the nozzle in the exterior brush position.
If the power cord does not wind completely
• The cord slowed down as it was winding up: pull the power cord out again and press the power cord wind
button.
If your vacuum cleaner stops during vacuuming
• The thermal security system has been activated. Make sure that the hose or tube are not blocked and that
the filters are not saturated. Let cool for 30 minutes before restarting the vacuum cleaner.
If a problem persists, take your vacuum cleaner to your local Rowenta Approved Service Centre or contact
a Rowenta customer service office.
GUARANTEE
• This appliance is for domestic use only; any misuse or use that does not conform to the instructions will
release the brand from all liability and the guarantee will be cancelled.
• Always read the instructions carefully before using your appliance for the first time: use that does not
conform to the instructions will release Rowenta from all liability.
* According to model : this piece or accessory is specific to
certain models or can be bought separately.
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EN