Mercusys MW300D Guía De Instalación Rápida página 5

FAQ (Frequently Asked Questions)
Q1. What can I do if the login window does not appear?
• Make sure the computer is connected to the modem router properly.
• If the computer is set to a static or fixed IP address, change the computer's settings to obtain an IP address
automatically from the modem router.
• Verify http://mwlogin.net or 192.168.1.1 is correctly entered in the web browser and press Enter.
• Use another web browser and try again.
• Reboot your modem router and try again.
• Disable and enable the network adapter in use again.
Q2. What can I do if the ADSL LED
• Check your cables and make sure they are all plugged in correctly, including the telephone lines and power
adapter.
• Manually change your ADSL settings. Log in to the modem router's web management page. Go to Advanced
Setup > ADSL, change the ADSL Mode to G.DMT, and click SAVE. If this cannot work, try to change the ADSL
Mode to ADSL2 and click SAVE.
• Restore your modem router to its factory default settings.
• Remove the ADSL splitter, directly connect the modem router to the phone jack and then reconfigure the
modem router by following the instructions in this guide.
• Contact your internet service provider to verify if the ADSL line is in good status.
• If you have tried all the suggestions above and the problem persists, contact our Technical Support.
Q3. What can I do if I cannot access the internet?
• Make sure the telephone and Ethernet cables are plugged in correctly.
• Try to log in to the web management page of the modem router using the default address at
http://mwlogin.net or 192.168.1.1. If you can, try the following answers. If you cannot, change your computer
to obtain an IP address automatically from the modem router.
• Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are
does not turn solid on?
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