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correct. If they are not, please replace them with the correct settings and try again.
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Restore the modem router to its factory default settings and reconfigure the modem router by following the
instructions in this guide.
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If you have tried all the suggestions above and the problem persists, contact our Technical Support.
Q4. How do I restore the router to its factory default settings?
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With the modem router powered on, press and hold the WPS/RESET button on the rear panel of the modem
router for at least 5 seconds until there is an obvious change of the LED, and then release the button.
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Log in to the web management page of the modem router, and go to Maintenance > SysRestart, select
Factory Default Settings and click RESTART, then wait until the reset process is complete.
Q5. What can I do if I forgot my web management password?
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Refer to FAQ > Q4 to reset the modem router, and then use admin (all lowercase) for both username and
password to log in.
Q6. What can I do if I forgot my wireless network password?
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By default, the wireless network has no password.
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If you have set a password for the wireless network, log in to the modem router's web management page and
go to Interface Setup > Wireless to retrieve or reset your password.
Note: To learn more about the router, please visit our website http://www.mercusys.com .
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