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CARE AND MAINTENANCE
• Clean carefully by gently wiping with a grit-free damp cloth.
• Use only mild soap with water.
• Never use acids, harsh chemicals, or abrasive detergents to clean the faucet surface.
TROUBLESHOOTING
PROBLEM
There is a leak from
under the handle or
there is a leak from
the spout when the
faucet is off.
There is a leak from
aerator when the
faucet is on.
The aerator has
irregular or reduced
water flow.
Water comes out of
spout and sidespray
at the same time
switching water from
spout to sidespray.
There is a leak from
spout when the
spout is swaying.
POSSIBLE CAUSE
1. The bonnet nut is not tight enough.
2. The cartridge is damaged.
1. The aerator does not fit correctly on
the faucet.
2. The aerator washer is missing.
The aerator is dirty.
The diverter is damaged or missing.
1. The cap has come loose.
2. The o-ring which is between the
spout and body is worn.
CORRECTIVE ACTION
1. Remove the handle and retighten
the bonnet nut.
2. If the problem occurs after
retightening the bonnet nut, call
customer service for a new cartridge
and replace it after you receive the
new cartridge.
1. Reinstall the aerator.
2. Call customer service for a new
aerator and replace it after you
receive the new aerator assembly.
Remove the aerator and clear debris.
Call customer service for a new
diverter and replace it after you
receive the new diverter.
1. Tighten the cap.
2. Call customer service for a new
o-ring and replace it after you receive
the new o-ring.
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