Warranty And Service; Getting Help; Warranty - Dacor DTG30M954F Serie Manual De Usuario

Warranty and Service

Getting Help

Before you request service:
1. Review the Troubleshooting section of this manual (page 42-43).
2. Familiarize yourself with the cooktop's warranty terms and conditions.
3. If none of the previous suggestions resolves your issue, call Dacor Customer Service.
(Contact info is below.)
Dacor's Customer Service center is available 6:00 am – 5:00 pm Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and
Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our website at:
www.dacor.com/contact-us

Warranty

What Is Covered
CERTIFICATE OF WARRANTIES: DACOR GAS COOKTOPS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to the original purchaser, from the
date of the original retail purchase or the closing date for new construction, whichever
period is longer. The warranty is valid on products purchased new from a Dacor
Authorized Dealer or other Dacor-authorized seller.
If your Dacor product malfunctions within one year of the original purchase date, due to
material or manufacturing defect, Dacor will restore the appliance to its proper function at
no cost to you.
All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.)
to the product or included accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage.
Consumable parts such as filters and light bulbs are not covered and are the responsibility
of the purchaser.
*Warranty is null and void if non-ETL or non-CUL approved product is transported from
the U.S.A.
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