10
Troubleshooting
10.1
Tool
Problem
Tool does not start
Tool not recognized
Tool starts in tightening
direction, but not in
counterclockwise rota-
tion
Tool doesn't start with
counterclockwise rota-
tion activated.
Tool shuts off prema-
turely
Tool does not change
speed
Warning in RUN
SCREEN: Tool Offline!
Different torque display
in the controller and
external transducer
Tool light disabled.
Idle speed not reached.
Apex Tool Group
Possible causes
Remedy
Program speed for all active stages
No speed (RPM) pro-
grammed
Controller waiting for
Activate input Tool Enable or, if not required
tool enablement
FastApps mode dis-
Enable FastApps mode for standalone opera-
abled
Accept Tool Settings again (Tool Setup)
Self identification data
not recognized after
tool change
Software incorrect
Check controller software / measuring board
Disable FastApp mode to connect to the
FastApp mode is
enabled
Tool defective
Change tool
Program speed for counterclockwise rotation
No speed programmed
for counterclockwise
rotation
With counterclockwise
Parameterize Speed left rotation
rotation, parameter for
On the controller screen Standard > Standard
speed is set to
Application Builder > Tool Groups
0 r/min.
Operator releases start
Make sure that the operator keeps the start
switch before the
controller stops the tool
Increase the fastening time
The fastening time
exceeds the standard
time of 10 seconds.
Tool exceeds the angle
Check the fastening sequence to ensure that
setpoint
Check whether the fastening joint has
Speed is the same in all
Make sure that the speed in the stages are
stages
Check the Tool List menu to make sure that
Tool has not been
accepted in the Tool
Settings
Torque calibration fac-
Adjust Torque Cal. (Tool Settings) using the
tor (Torque Cal.) in Tool
Settings must be
adjusted.
Customer's special
Reprogram tool memory
attachment was added
to tool. Tool memory
must be updated.
Parameterize the tool light
Disabled by parameter
setting.
On the controller screen Advanced > Tool Group >
Extended Tool Settings
Use fully charged battery.
Battery voltage is too
low.
P2543BA | 2021-01
Deactivate Tool Enable
tion.
software
controller.
(only in mPro mode)
switch pressed throughout the entire
sequence.
the torque shutoff value and/or angle setpoint
are correct. Adjust as necessary.
changed significantly.
correct.
the tool has been accepted. If it has not been
accepted, accept it. The correct line must be
marked before the setting can be accepted in
the Tool Settings menu.
following formula:
New calibration value = (external value / tool
value) x calibration value used
1
EN
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