Paper Jam - Bixolon SRP-380 Guía De Instalación Y Guía De Seguridad

Printer Installation Guide & Safety Guide
◈ Information
This installation guide contains only simple information required for the installation of the
product. Refer to the User's Manual in the CD that is shipped with the product for detailed
instructions for installation. The contents contained in the CD are as follows.
1. Manual: User's Manual, Code Table, Control Commands, Software manuals
2. Driver: Windows Driver, OPOS, JPOS, CUPS(Linux, Mac), VCOM(USB, Ethernet)
3. SDK: UPOS SDK(iOS, Android)
4. Utility: Unified POS Utility, Net Configuration Tool, Android Utility, iOS Utility
We at Bixolon Co., Ltd. constantly strive to improve product functions and quality. To do
this, the specifications of our product and the contents of the manual may change without
prior notice.
◈ Components
Cable Cover
SRP-380/382
AC/DC Adaptor
◈ Cable Connection
1. Turn off the printer and POS System(host computer).
2. Connect the power cord to adaptor, and connect the adapter to the power connector of the
printer.
3. Check the type interface located at the back of the printer(Serial, Dual Serial, Ethernet,
USB, Powered USB, Wireless LAN, Bluetooth) and connect proper cable.
4. Connect the drawer kick-out cable to the drawer kick-out connector located in the back of
the printer.
※ Do not use an adapter that was not supplied with the printer.
Interface Connector
Interface Cable
(Serial/Dual Serial/Ethernet/
Powered USB/Wireless LAN/Bluetooth)
◈ Installing Paper Roll

◈ Paper Jam

1. Turn the printer off and on, open the cover, and remove the paper.
2. If the cover cannot be opened, turn off the printer, separate the cover-cutter, and try to turn
the auto cutter knob to open the cover.
Procuct Installation CD Procuct Installation CD Procuct Installation CD
Roll Paper
Power Cord Installation Guide
USB
connector
Drawer Kick-out
connector
Power
Connector
Adaptor
USB
Drawer
Cable
Kick-out
Cable
Power Cord
1. Press the Cover-Open button to open the cover.
2. Insert new roll paper in the correct direction.
3. Pull the paper out slightly and close the cover.
※ Note
Hold down the center of the cover firmly when
closing the cover so that the paper maintains close
contact with the roller.
Printing quality may not be optimum if
recommended paper is not used.
(Refer to the User's Manual.)
(Refer to 1-8 in User's Manual)
THERMAL PRINTER
◈ Using Control Panel
◈ Setting DIP Switches
DIP switch settings should be changed when the printer power is turned off. Any changes made
while printer power is on are not recognized.
CD 1. DIP Switch 1
/
• Serial Dual Serial Interface Settings
Switch
1-1 Auto Line Feed
1-2 Flow Control
1-3
1-4 Parity Check
1-5 Parity Selection
1-6
1-7 Baud Rate Selection (bps)
1-8
USB / Ethernet / Wireless LAN / Powered USB interface settings
•
Switch
1-1 Auto Line Feed
1-2
1-3
1-4
1-5
1-6
1-7
1-8
• Bluetooth Interface settings
Switch
1-1 Auto Line Feed
1-2
1-3
1-4
1-5
1-6
1-7
1-8
2. DIP Switch 2
• All Interface Settings
Switch
2-1
2-2
2-3 Internal Bell Control
2-4 Auto Cutter Selection
2-5
Printing Density
2-6
2-7 Near End Sensor Control
2-8 Auto External Buzz
• Table 1 – Baud rate(bps) selection
Transmission Speed
2400
4800
9600
19200
38400
57600
115200
* Please set up 9,600bps for baud rate of the dual serial interface.
• Table 2 – Printing density selection
Printing density
Level 1
Level 2
Level 3
Level 4
※ Print Density
The print density can be set to one of sixteen different levels through virtual memory switches.
Dip Switch
4(High Speed)
3
Speed
2
1(Low Speed)
Memory Switch
4(High Speed)
3
Speed
2
1(Low Speed)
* Choose Unified Utility or Self-Test mode to set the print density using the VMSM(Virtual Memory Switch
Management).
• Power (Indicator Lamp)
Green light will be on when power is supplied to printer.
• Error (Indicator Lamp)
Red light will be on in various error conditions such as out of paper,
cover open, etc.
• Paper (Indicator Lamp)
Red light will be on when there is no paper or paper almost runs out. If
this light keeps blinking, it means that the printer is in self-test standby
state or waiting for macro execution.
• Feed (Button)
Press this button to feed the paper out. Hold down this button to feed
out the paper continuously.
Function ON
Enabled
XON/XOFF
Data Length 7-bit
Yes
EVEN
Refer to the following Table 1
Function ON
Enabled
Reserved -
Reserved -
Reserved -
Reserved -
Reserved -
Reserved -
Reserved -
Function ON
Enabled
Reserved -
SSP Mode Enabled
Reserved -
Reserved -
Reserved -
Reserved -
Reserved -
Function ON
Reserved -
Reserved -
Disabled
Disabled
Refer to the following Table 2
Disabled
Enabled
1-6 1-7
ON OFF
ON OFF
OFF ON
OFF OFF
OFF ON
OFF OFF
ON ON
2-5 2-6
OFF OFF
ON OFF
OFF ON
ON ON
Density
Light
Density
Light
1 2
5 6
9 10 11
12 13 14
SRP-380/382
OFF Default
Disabled OFF
DTR/DSR OFF
8-bit OFF
No OFF
ODD OFF
OFF
ON
OFF
OFF Default
Disabled OFF
- OFF
- OFF
- OFF
- OFF
- OFF
- ON
- OFF
OFF Default
Disabled OFF
- OFF
Disabled OFF
- OFF
- OFF
- OFF
- ON
- OFF
OFF Default
- OFF
- OFF
Enabled OFF
Enabled OFF
OFF
OFF
Enabled OFF
Disabled OFF
1-8 Default
OFF
ON
OFF
OFF 9600
ON
ON
ON
Default
- Level 1 is Default
- Level 4 is Darkest
Density Level
Dark
4 Level 1
8 Level 2
12 Level 3
16 Level 4
Density Level
Dark
3 4 Level 1
7 8 Level 2
12 Level 3
16 Level 4