Problems
The water tank leaks when it
is moved.
Water leaking underneath the
appliance.
ENG
Cracking noises are heard
from the filter holder.
The pump is abnormally
noisy.
The cups are not filled
equally.
The espresso leaks from the
sides of the filter holder.
Your espresso has a bad
taste.
The appliance will not work.
The steam nozzle does not
froth the milk.
If the cause of the problem cannot be determined, contact an approved service centre. Do not
dismantle the appliance yourself! (If dismantled, this will invalidate the guarantee).
12. ELECTRICAL OR ELECTRONIC PRODUCT TO BE DISPOSED OF
Possible causes
The valve at the bottom of the tank is
dirty or faulty.
The valve is blocked by scale
Inside leak.
This is normal: safety lock on the
filter holder.
No water in the tank.
The filter holder is dirty.
The filter holder is not fitted correctly.
The edge of the filter holder has coffee on it.
After descaling, the appliance has not
been rinsed correctly.
The pump has been drained due to lack
of water.
The removable water tank is not fitted
correctly.
The steam nozzle is blocked or
scaled.
The milk is too warm or not fresh.
The recipient is not the right shape.
Do your part to protect the environment!
Your appliance contains many materials that may be recovered or recycled.
Please take it to a local civic waste collection point
Solutions
Wash the water tank and actuate the valve at
the bottom of the tank with your finger.
Descale the appliance as described in
paragraph 9.
Check that the tank is fitted correctly. If the
problem continues, do not use the
appliance, contact an approved service
centre.
Switch off the appliance (position "0"), fill
the water tank and switch back on.
Refer to paragraph 8.B for the maintenance
of the filter holder.
Fit the filter holder in place and lock it (turn
it from left to right as far as possible) (fig.
3).
Remove the excess coffee (fig. 9).
Rinse the appliance according to the
instructions (paragraph 8).
Fill the water tank and restart the pump (see
paragraph 5. "FIRST USE"). Avoid emptying
the water tank completely.
Push the water tank firmly to fit it correctly.
Descale the steam nozzle as described in
the paragraph "DESCALING" or unblock it
with a needle (fig. 21).
Use very cold, very fresh milk.
Use a small jug.
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