Tips & Troubleshooting - Conceptronic CSM3PL Guía De Instalación Rápida

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9. Tips & Troubleshooting
Use the tips below for troubleshooting when your CSM3PL is not working properly:
The Power LED doesn't light up
• The power supply is not connected to the CSM3PL. Reconnect the power supply to the CSM3PL.
There is no activity on the display.
• The CSM3PL is in standby state. Press the
• The Wrong input source on your TV is selected. Change the input source.
• The Wrong video system selected. Press the OUTPUT button on your remote control to switch video
system.
•
The Video cable is not connected properly. Check if the Video Cable is connected correctly.
There is no sound
• The Audio cable is not connected properly. Make sure the cable is connected correctly to your TV or
amplifier.
• The CSM3PL is connected with an amplifier, but the amplifier is turned off. Turn on the amplifier.
• The audio stream of the MPEG2 or VOB file is invalid. Press the AUDIO button on the remote control
to adjust to the proper audio stream.
• The Mute function is on. Press the MUTE button on the remote control again to cancel mute.
•
The CSM3PL is functioning in FF/FR mode. Press the PLAY/PAUSE button on the remote control to
return to normal playback.
The display is distorted
•
The CSM3PL is functioning in FF/FR mode. Press the PLAY/PAUSE button on the remote control to
return to normal playback.
•
A PAL movie is played at NTSC mode or vice versa. Press the P/N button on the remote to change
the display settings.
When pressing the SLIDE button, the system freezes.
• There are too many photos or music in the current folder. It will take a long time to start Music-
Slide-Show. Please wait for playback.
The Remote control doesn't work
• Point the remote control to the CSM3PL receiver in about ±30 degrees and directly.
• Use the remote control in the range of 5 meters.
•
The remote control battery should be replaced.
The subtitles of the played movie are not displayed
• An AVI file is played, but the subtitle file contains a different filename. See chapter 6.1 how to
display the subtitles.
When trying to play video, the message "CODEC NOT SUPPORTED" is displayed.
• The movie file is created with a not-supported codec for the CSM3PL.
Refer to the website, www.conceptronic.net for a list of supported codecs for the CSM3PL.
The CSM3PL does not display all HDD partitions / content.
• The partition on the HDD is not primary. Re-partition the HDD again and make sure all partitions are
set to primary.
• The partition is not FAT32 formatted. Re-format the partition with FAT32 Filesystem.
• There are no mediafiles on the selected partition.
button on the remote control to activate it.
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