Troubleshooting - cecotec Bolero Serie Manual De Instrucciones

6. TROUBLESHOOTING

Problem
The washing machine does
not start up
The door does not open
Water leakage
Detergent residues in the box
Indicator or display does not
light
Abnormal noise
Errors
Error
E30
E10
E21
E12
BOLERO DRESSCODE_8600 INVERTER / 9600 INVERTER / 9600 INVERTER STEEL / 12600 INVERTER
02326_02330_02331_02338_Bolero DressCode_8600 Inverter / 9600 Inverter / 9600 Inverter Steel / 12600 Inverter_YV_02210311.indd 67 02326_02330_02331_02338_Bolero DressCode_8600 Inverter / 9600 Inverter / 9600 Inverter Steel / 12600 Inverter_YV_02210311.indd 67
Cause
The door is not closed
properly
The safety lock system is
activated
Bad connection between
pipes and water supply
hose or drainpipe.
Detergent is dampened or
agglomerated
The power PC board is
disconnected, or harness
has connection problem
Cause
Door is not closed
properly
Water injecting problem
while washing
Overtime water draining
Water overflow
ENGLISH
Solution
Restart after the door is
closed.
Check if there are clothes
stuck.
Unplug it and restart the
product.
Check and fasten water pipes
and hose.
Clean up outlet hose.
Clean and wipe the detergent
box
Check if the power is shut
down and the power plug is
connected correctly.
Check if the fixing bolts have
been removed.
Make sure the appliance is
installed on a solid, level
floor.
solution
Restart after the door is
closed.
Check if there are clothes
stuck.
Check if the water pressure is
too low.
Straighten the water pipe.
Check if the inlet valve filter is
blocked.
Check if the drainpipe is
blocked.
Restart the appliance.
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