Problem
Possible cause
The bowl is not properly
positioned
Inner lid and
The lid is not closed prop-
Hot steam escapes
cooking bowl fail
erly; foreign object under
from under lid during
lid
to seal hermeti-
cooking
cally
Sealing ring is dirty, de-
formed, or damaged in any
way
Bluetooth function on the mobile device is
The attempt of syn-
disabled
chronization or trans-
ferring the data from
Ready for Sky app on the mobile device is
the appliance to the
deactivated
mobile device failed
The multicooker and mobile device are far
(error message will be
away from each other or there are strays for
displayed).
the radio signal.
NOTE! In case any failure occur in the operation of the Ready for Sky app, it is not obligatory to apply to the service centre.
Apply to REDMOND technical support service and obtain the consultation of our specialists on error elimination and/or failure
in Ready for Sky operation. Your comments and suggestions concerning application operation will be taken into account upon
successive update. Contact data of user support service of REDMOND appliances can be found in your country on the website
www.redmond.company. You may also obtain the help, filling the contact form provided on the website. In case you didn't
manage to eliminate the defects, please, refer to the authorized service centre.
In case you didn't manage to eliminate the defects, please, refer to the authorized service centre.
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the applicable collection point for the recycling
of electrical and electronic equipment. Do not throw away the electronic waste to help protect the environment.
Old appliances must not be disposed with other household waste but must be collected separately. Municipal
disposal of recyclable wastes is free of charge. The owners of old appliances are required to bring it to a waste
facility centre. With this little extra effort, you can help to ensure that valuable raw materials are recycled and pollutants are
treated as appropriate.
This appliance is labelled in accordance with European Directive 2012/19/EU — concerning used electrical and electronic
appliances (waste electrical and electronic equipment WEEE).
The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
Bluetooth is the registered trademark of Bluetooth SIG, Inc.
App Store is the service mark of Apple Inc., registered in the USA and other countries.
Google Play is the registered trademark of Google Inc.
12
Solution
Properly position the bowl into place
Remove foreign objects (grain, food particles, debris,
etc.) from under the rim, if any. Always close the lid
until it clicks into place
Check the sealing ring. Replace, if necessary
Enable Bluetooth function on the mobile device
Run the Ready for Sky app on the mobile device
Ensure the distance between devices does not exceed
15 metres and there are no strays for transmission
of radio signal.