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Feedback (whistling) problems
1
Check that items such as hats and glasses do not
come in contact with the sound processor. Also,
ensure that neither the head nor the ear come in
contact with the sound processor.
Decrease the volume.
2
Check that the battery door is closed.
3
28
1
BP100
1
BP110 Power
Troubleshooting
Problem
No sound/
Battery function can be related
weak sound
to a number of problems, such as
no sound, intermittent sound and
Feedback
(whistling)
crackling/buzzing. Often a new
battery is the solution.
If the possible solutions in this
Sound is
chart do not solve your problem,
distorted or
please see your hearing care
intermittent
professional for further assistance.
Sound
processor
does not
work
Indicators
flashing
Cause
Possible Solution
Weak or dead battery.
Replace battery.
Volume too low.
Turn up volume.
Hat, glasses or other object in
Relocate or remove the
contact with sound processor.
object.
Battery door in wrong
Close battery door.
position.
Too high volume.
Decrease volume.
Weak battery.
Replace battery.
Loose abutment.
Contact your hearing care
professional.
Sound processor not turned
Turn on sound processor.
on.
Battery door is not completely
Gently close the battery door
closed.
completely.
Dead battery.
Replace battery.
Battery inserted wrong way.
Make sure battery is inserted
correctly.
Programming mode enabled.
Remove and insert battery.
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