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Operation
10
Storage
10. Troubleshooting Guide
Problem
Blank screen after use
Display showing no
progression of the file
towards the apical
area/foramen
The cable icon
does not appear
The File icon
keeps blinking
The connection icon
does not appear
when touching the file
clip and the lip clip
Instructions
Keep devices in
sterilization packaging
in a dry and clean
environment.
Possible Solution
- The device automatically shuts down after 5 minutes
without use - press the On-Off button to turn the device
on.
- Battery is completely dead – replace with fresh battery -
ensure the battery is installed with proper polarity. Realign
if necessary.
- Device has malfunctioned – contact your supplier.
- If already in use, this may indicate a poor connection -
check all connections and ensure lip clip is contacting the
oral mucosa and file clip is clean and free of debris
- Fill the canal with an electrolytic solution, if required (i.e.
Sodium Hypochlorite, Saline, etc.).
- The endodontic file is not touching the internal canal walls
- replace the file using a larger diameter file.
- If the behavior persists, the measuring cable or file clip
may need to be replaced and/or the device should be sent
in for service – contact your supplier.
- Make sure the measuring cable is properly connected.
- If the behavior persists, the measuring cable may need to
be replaced and/or the device should be sent in for service
– contact your supplier.
- The file clip is not properly connected with the endodontic
file.
- Check all connections and ensure lip clip is contacting the
oral mucosa and file clip is clean and free of debris.
- If the behavior persists, the measuring cable may need to
be replaced and/or the device should be sent in for service
– contact your supplier.
- Try connecting another file clip to the measuring cable.
- If the behavior persists, the measuring cable may need to
be replaced and/or the device should be sent in for service
– contact your supplier.
15
Details and Warnings
Sterility cannot be guaranteed if
packaging is open or damaged
(check the packaging before using
the instruments).