7. Troubleshooting
7.1 Self test error message display and solutions
The machine automatically performs a self test after power on. If one of the following
error messages is displayed on the display window, usually it is because the sensor is blocked
by banknotes or dusts. Please use a brush or a piece of soft cloth to clean the dusts on the
sensor or remove the banknotes, and then restart the machine.
Error message display
Right1 counting sensor
Left1 counting sensor
Right2 counting sensor
Left2 counting sensor
Up left IR sensor
Up right IR sensor
Below left IR sensor
Below right IR sensor
Below red spectrum sensor
Below blue spectrum sensor
Up red spectrum sensor
Up blue spectrum sensor
Banknote feeding sensor
Magnetic A sensor
Magnetic B sensor
Magnetic C sensor
Magnetic D sensor
Internal memory fault
Rotate speed sensor
7.2 Detective error message display and solutions
If the following error message is displayed on the LCD during the course of counting, you
can handle them as per the following solutions after the machine is stopped.
Error
message
display
Length error
Magnetic feature fail
IR error
Slant notes
Remove the banknotes and clear away the dusts, or aim at the
Remove the banknote and clear away the dusts
Remove the banknote and clear away the dusts, or avoid
Remove the banknote and clear away the dusts
Remove the banknote and clean the magnetic sensor
Clean the code wheel and sensor, or replace the rubber-belt
Causes and solutions
Some banknotes are nonconforming in size, remove them and
press "RESET" to continue
Counterfeit or suspicious banknote, remove
"RESET" to continue counting.
Banknote tilt,press "RESET" to continue the counting. adjust
adjusting screw toward the counter-clockwise direction
13
Solution
axes of the light beam
strong light source
Adjust the sensors
it and press