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Idiomas disponibles
13. Trouble shooting
Problem
Properly install
the interface
cable, but did
not show the full
scan mode.
Scan line display
but can not read.
Scanning data
can't correctly
display on the
host computer.
Possible reasons
Scanner not
energized.
Connection of
interface cable is
abnormal.
This type of barcode
system isn't open.
Barcode damage.
The barcode is
too far from the
scanner.
The code height
isn't enough, the
laser line can't fully
cover the code.
Input method error.
Other parameters
are set for the
scanner.
Possible solutions
Please ensure the host is energized
and turned on, when using USB
interface. Please insert the USB
cable into the USB interface on the
computer mainboard, don't use the
extended USB interface and other
USB extended line.
Please check if the cable connec-
tion is loose.
Open the code system by setting
the code.
Try to scan other barcode with the
same type.
Move the barcode near the barcode
scanner.
Please ensure laser line fully cover
the code.
The input method is converted into
the standard English input method.
Please return the parameters of the
scanner to the factory settings of
contact vendor service center.
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