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All manuals and user guides at all-guides.com
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6
Troubleshooting
The following is a list of common issues with the DriveStation Quattro.
Following each issue are possible resolutions.
I see the DriveStation Quattro in My Computer but I cannot access it.
The drive requires formatting. Consult your OS manual for information on
formatting drives.
I cannot see the DriveStation Quattro in My Computer.
Verify that the POWER light is on. If it is not, then ensure that the power
switch is in the ON position.
Try toggling the POWER MODE switch right below the power switch. The
POWER MODE switch toggles whether the device is powered up via a USB
signal ("Auto") or purely based on the power switch's position ("Manual").
If you have installed the Power Save Utility, then verify that the
DriveStation Quattro was not put into power saving mode. Consult the
manual for the Power Save Utility for additional help. The manual
can be found on the DriveNavigator CD-ROM.
Verify that the hard drive inside the DriveStation Quattro is spinning. This
can be verified by placing your hand on the sides of the case
and feeling for a slight vibration. Also, after the DriveStation Quattro has
been powered on for fifteen minutes or more it will begin to get
warm. If neither of the proceeding tests verified that the hard drive
is spinning, then please contact technical support for further assistance.
My backup program can't save files to the DriveStation Quattro.
Reformat your DriveStation Quattro with NTFS. FAT32 is limited to 4GB file
sizes.


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