Australia
Warranty
Subject to the following terms, Bowers & Wilkins Australia
Pty Ltd will repair or replace any part of any eligible Bowers
& Wilkins product that is defective within the warranty
period indicated in the table below or refund you the cost of
the replacement. The benefits to a consumer given by this
warranty are in addition to other rights and remedies of the
consumer under a law in relation to the goods or services to
which the warranty relates.
Eligibility
To claim the benefit of this warranty you must;
1
Be the original purchaser of a genuine Bowers & Wilkins
product (this warranty is not transferable)
2
Produce proof of your purchase
3
This warranty is limited to defects that arise;
a
in the course of normal domestic installation and
use and
b
within the warranty period identified for the product
in the table below, commencing on the date of
original purchase.
4
This warranty excludes:
a
defects arising from misuse, accident, neglect or
improper care, fluctuation in electrical current,
incorrect or failed software upgrade, damage or
malfunction from incorrect assembly or installation,
defects from alteration or modification,
unauthorised service or repair;
b
appearance items such as cabinetry marks or
damage;
c
products on which the serial number has been
defaced or removed; and
d
claims made later than 21 days after the defect first
appears.
5
Note: In making a claim under this warranty, you agree
that If, following receipt of your claim under this warranty,
Bowers & Wilkins or its authorised service centre
determine that your claim in respect of a product is invalid
or you have provided false, inaccurate or misleading
information with your claim, Bowers & Wilkins or its
authorised service centre may charge you for any labour,
parts or transport costs incurred.
How to Claim
In order to make a claim under this warranty, take the
following steps:
1
Attach you proof of purchase document(s) to the below
card and complete the details.
2
Contact Bowers & Wilkins by telephone or email (contact
details below)
3
Deliver the product(s) the subject of your claim to the
Authorised Service Centre nominated by Bowers &
Wilkins. Details of the Authorised Services Centres are
available at the below address.
4
You must bear any expense you incur in claiming this
warranty.
Notice: Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the
failure does not amount to a major failure.
Brand
Category
Headphones
Bowers &
Wilkins
Accessories
Bowers & Wilkins Australia Pty Ltd.,
Suite 303, 754 Pacific Highway, Chatswood ,
2067 New South Wales, Australia
Tel: +61 (2) 9196 8990
info-au@bowerswikins.com
Warranty
Period
2 Years
1 Year