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TROUBLESHOOTING
When the following occur, it is not the cooker's fault, please carefully check once before
sending it for repair.
Problem
S/N
Difficult to close the lid
Difficult to close the lid
Steam leaks from the lid
Steam leaks from float valve
Float valve unable to rise
Steam comes out from
exhaust valve non-stop
Power indicator doesn't light on
Display screen displays E1
Display screen displays E2
Display screen displays C1
Display screen displays E8
Rice half cooked or too hard
Rice too soft
——If the fault is not removed after above check, please contact our authorized service center for repair.
Reason
Sealing ring not installed properly
The floater valve clamps the push rod
Float valve in the popped-up position
Pressure exists inside the cooker
Sealing ring installed improperly
Food debris attached to the sealing ring
Sealing ring damaged
The lid is not closed correctly
Food debris on the float valve gasket
Float valve gasket worn-out
Too little food and water in inner pot
Steam leaks from the lid or exhaust valve
Exhaust valve not in sealing position
Pressure control fails
Power socket bad contact
Bottom sensor fault
High temperature since there isn't
water in the inner pot
High temperature since there isn't
water in the inner pot
Pressure switch fault
Too litter water
Lid opened prematurely
Too much water
18
Solution
Position the sealing ring well
Lightly push the push rod
Press the float valve lightly
with a chopstick.
Open the lid after the pressure is
completely released.
Install the sealing ring as required
Clean the sealing ring
Replace the sealing ring
Close the lid correctly
Add water and food according
to the recipe
Send to the service center for repair
Turn the exhaust valve to the
sealing position
Send to the service center for repair
Please check the power socket
Send to the service center for repair
Add water according to the
requirement
Put the inner pot correctly
Send to the service center for repair
Add water accordingly
After cooking cycle completes,
leave the lid on for 5 more minutes.
Reduce water accordingly
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