PROBLEM SOLVING
This appliance was inspected thoroughly and was in good operating condition when it
was shipped from the factory. If a minor problem occurs, it usually can be solved quite
easily when the cause is found. Therefore, this checklist is provided for your
convenience.
PROBLEM
POSSIBLE CAUSE
1.
Not properly plugged into wall outlet.
Cleaner Won't
2.
No electricity in wall outlet.
Run
3.
On/Off switch not turned on.
4.
Motor thermostat tripped.
1.
Full or clogged dust cup.
2.
Wrong carpet height setting.
3.
Clogged air path.
Cleaner Won't
4.
Clogged hose.
Pick Up
5.
Broken belt.
6.
Telescopic wand not inserted fully.
7.
Dirty filters.
8.
Debris screen needs cleaning.
Cleaner Picks
Up Moveable
Rugs Or
1.
Wrong carpet height setting.
Pushes Too
Hard
Agitator Does
1.
Broken belt.
Not Turn
2.
Belt installed incorrectly.
Air Flow
Restricted
With
1.
Attachment use restricts air flow.
Attachment
2.
New carpet debris clogging air path.
Use Sound
Changes
All manuals and user guides at all-guides.com
POSSIBLE SOLUTION
1. Plug in firmly.
2. Reset circuit breaker or replace fuse.
3. Push on/off switch to on
4. Reset motor thermostat.
1. Clean dust cup.
2. Adjust setting.
3. Remove obstruction.
4. Remove obstruction.
5. Replace belt.
6. Push telescopic wand in securely.
7. Clean / change filters
8. Clean debris screen.
1. Adjust setting.
1. Replace belt.
2. Check belt changing.
1. Check attachment.
2. Remove obstruction.
15
Model
NV31N – NV31W
TWO (2) YEARS LIMITED WARRANTY
EURO-PRO Operating LLC warrants this product to be free from defects in material and
workmanship for a period of two (2) years from the date of the original purchase, when utilized for
normal household use, subject to the following conditions, exclusions and exceptions
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, return the complete appliance and accessories, freight prepaid. For Customer
Service support, call 1 (888) 668-9600 or visit our website at www.infinityvac.com. If the appliance
is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or
replace it free of charge. Proof of purchase date and $14.95 to cover the cost of return shipping
and handling must be included. *
Non-durable parts including, without limitation, filters, brushes and electrical parts which normally
require replacement are specifically excluded from warranty.
The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement
of the unit at our option. This warranty does not cover normal wear of parts and does not apply to
any unit that has been tampered with or used for commercial purposes. This limited warranty does
not cover damage caused by misuse, abuse, negligent handling or damage due to faulty
packaging or mishandling in transit. This warranty does not cover damage or defects caused by
or resulting from damages from shipping or repairs, service or alterations to the product or any of
its parts, which have been performed by a repair person not authorized by EURO-PRO Operating
LLC.
This warranty is extended to the original purchaser of the unit and excludes all other legal and/or
conventional warranties. The responsibility of EURO-PRO Operating LLC if any, is limited to the
specific obligations expressly assumed by it under the terms of the limited warranty. In no event is
EURO-PRO Operating LLC liable for incidental or consequential damages of any nature
whatsoever. Some states do not permit the exclusion or limitation of incidental or consequential
damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state or province to province.
*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of
purchase date and to attach tag to item before packing with your name, complete address
and phone number with a note giving purchase information, model number and what you
believe is the problem with item. We recommend you insure the package (as damage in
shipping is not covered by your warranty). Mark the outside of your package "ATTENTION
CUSTOMER SERVICE". We are constantly striving to improve our products, therefore the
specifications contained herein are subject to change without notice.
-----------------------------------------------------------------------------------
OWNERSHIP REGISTRATION CARD
FOR CANADIAN CONSUMERS ONLY
Please fill out and mail the product registration card within ten (10) days of purchase. The
registration will enable us to contact you in the unlikely event of a product safety notification. By
returning this card you acknowledge to have read and understood the instructions for use, and
warnings set forth in the accompanying instructions.
EURO-PRO Operating LLC, 4400 Bois Franc, St-Laurent, Québec H4S 1A7
NV31N – NV31W
______________________________________________________________________
Appliance model
______________________________________________________________________
Date purchased
Name of store
______________________________________________________________________
Owner's name
______________________________________________________________________
Address
City
Printed in China
.
Prov.
Postal Code
16