Troubleshooting; Before Calling For Service - LG WD100C Serie Manual Del Propietário

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose prob-
lems at an early stage. If your washer does not function properly or does not function at all, check the fol-
lowing before you call for service:
Problem
Rattling and clanking Foreign objects, such as keys,
noise coins, or safety pins may be in tub .
Thumping sound Heavy wash loads may produce a
thumping sound.
Wash load may be out of balance. Pause the cycle and redistribute the load after the lid
Vibrating noise Packaging materials were not re-
moved.
Wash load may be unevenly dis-
tributed in the tub.
Not all leveling feet are resting
firmly and evenly on the floor.
Floor not rigid enough.
Water leaking Inlet hose connection is loose at
faucet, washer, or Y-connector.
House drain pipes are clogged.
Drain hose has come out of drain
connector or is not inserted far
enough.
Load is too large for the tub.
Possible Cause
Stop washer, check tub for foreign objects. If noise
continues after washer is restarted, call for service.
This is normal. If sound continues, washer is probably
out of balance. Stop and redistribute wash load.
unlocks.
See the Unpacking and Removing Shipping Material
section in the installation requirements section.
Pause the cycle and redistribute the load after the lid
unlocks.
See Leveling the Washer in the Installation Instructions
section.
Make sure that the floor is solid and does not flex. See
Flooring in the Installation Requirements section.
Check hoses and Y-connectors for leaks, cracks and
splits.
Check and tighten hose connections.
The washer pumps out water very rapidly. Check for
water backing up out of the drain pipe during drain. If
water is seen coming out of the drain, check for proper
drain hose installation and check for restrictions in the
drain. Contact a plumber to repair drain pipe.
Tie drain hose to inlet hose or standpipe to prevent it
from coming out during drain. For smaller drain pipes,
insert the drain hose into the pipe as far as the drain
hose flange. For larger drain pipes, insert the drain
hose into the pipe 1-2 inches past the flange.
Reduce the load or use the full-size washing machine.
Use the BULKY/BEDDING cycle on the front-loading
washer for large or bulky items.
Stop the washer and check the load. Make sure the
load fits loosely in the tub and the lid closes easily.
TROUBLESHOOTING
Solutions
25