Weidmuller THM MultiMark Manual Del Usuario página 53

Error message Cause
Remove ribbon Transfer ribbon is loaded although the
printer is set to direct thermal printing
Ribbon ink side Identified ribbon unwinding direction
does not match to the setup setting
Syntax error Printer has received an unknown or
invalid command from the computer.
Unknown card Card not formatted,
Type of card not supported
Voltage error Hardware error
Write error Hardware error
Table 6 Error Messages and Fault Correction
2599430000/00/04.2019
Remedy
for direct thermal printing remove ribbon
for thermal transfer printing set the print-
er in the configuration or in the software
to transfer printing
Ribbon loaded incorrectly.
Clean the printhead → „6.3 Cleaning the
Printhead" on page 49.
Load the ribbon correctly.
Setting does not match to the used rib-
bon.
Correct the setting.
Press Ignore to skip the command or
press Cancel to cancel the print job.
Format card, use different type of card.
Switch the printer off and then on.
If error recurs call service.
It is shown which voltage has failed.
Please note.
Repeat the write process, reformat card.
Fault Correction
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