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TROUBLESHOOTING
Symptom
Remedy
• Sound cannot be heard
• Reconnect the Android device.
during playback.
• If in [AUDIO MODE], launch any media player application
• Sound output only
on the Android device and start playback.
from the Android
• If in [AUDIO MODE], relaunch the current media player
device.
application or use another media player application.
• Restart the Android device.
• If this does not solve the problem, the connected Android
device is unable to route the audio signal to unit. ( 14)
Cannot playback at
• Make sure JVC MUSIC PLAY APP is installed on the Android
[AUTO MODE].
device. ( 5)
• Reconnect the Android device and select the appropriate
control mode. ( 6)
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 14)
"NO DEVICE" or
• Switch off the developer options on the Android device.
"READING" keeps
• Reconnect the Android device.
flashing.
• If this does not solve the problem, the connected Android
device does not support [AUTO MODE]. ( 14)
Playback is intermittent
Turn off the power saving mode on the Android device.
or sound skips.
"CANNOT PLAY"
• Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
"ADD ERROR"
New station creation is unsuccessful.
"SEARCH ERR"
"CHK DEVICE"
Check the Pandora application on your device.
"NO SKIPS"
The skip limit has been reached.
"NO STATIONS"
No stations are found.
"STATION LMT"
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
"UPGRADE APP"
Make sure you have installed the latest version of the
Pandora application on your device.
16
Symptom
Remedy
"CONNECT ERR"
Communication is unstable.
"RATING ERR"
Registration of thumbs up/thumbs down has failed.
"LICENSE ERR"
You try to access from a country which Pandora is not
deliverable.
Station cannot be selected.
If "Explicit Content" in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
"CREATE ERR"
Custom station name creation is unsuccessful.
"SAVE ERROR"
Addition to the favorite category failed.
"DISCONNCTED"
Check the connection to the device.
"NO SKIPS"
The skip limit has been reached. Retry later.
"NO STATIONS"
No stations are found.
"NOT CONNCTD"
Link to the application is impossible.
"UPDATE APP"
Make sure you have installed the latest version of the
iHeart Link for JVC application on your device.
"PLS LOGIN"
You haven't log in. Log in again.
"STATION NOT AVAILABLE"
Broadcast from the station is over.
"STATION NOT SELECTED"
No station is selected.
"STREAM ERR"
Broadcast data is interrupted.
"THUMBS ERR"
Registration of Thumbs Up/Down has failed.
"TIMED OUT"
The request has resulted in time-out.
If you have any troubles, try the following:
1 Check TROUBLESHOOTING
2 Reset the unit ( 3)
3 Contact (USA only)
Call: 1-800-252-5722 ( or ) visit: http://www.jvc.com
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