Troubleshooting - IMOU Turret Guia De Inicio Rapido

Troubleshooting

Problem
The camera cannot work
normally or start
Where are the recorded
videos saved
The IR effect is not good
• Make sure that the network cable is connected well, and the NVR or switch
supports POE power supply. When the indicator light on the NVR or switch
flashes, it means that the camera is powered up.
• Scene1
Recorded videos are saved in NVR.
• Scene2
When the Imou cloud is enabled, recorded videos are saved in Imou cloud.
• The infrared light is reflected to the lens, so the effect is not good.Adjust the
ens angle to avoid occlusions around the lens.
Solution