Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. When your
Louisiana Grills grill is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
For FAQ, please visit www.louisiana-grills.com and click SUPPORT. You may also contact your local Louisiana Grills authorized
dealer or contact Customer Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the grill for any inspection, cleaning,
maintenance or service work. Ensure the grill is completely cooled to avoid injury.
PROBLEM
CAUSE
No Power Lights
Power Button
On The Digital
Not Connected To
Control Center
Power Source
Fuse Blown On The
Control Board
The Gfci Outlet Has
Been Tripped.
Faulty Control Center
Fire in Burn Grate
Burn Grate
Will Not Light
Auger Motor Is
Jammed
Igniter Not Working
Properly
Igniter Failure
Readout Of ACTUAL
Grill Probe Dirty
Temperature Will
Grill Probe Wire Is Wet Use a hair dryer to dry the grill probe wires.
Not Adjust
Grill Probe Is Broken
LED Display Has
The Temperature
Wrong Readout
Setting Switch Is
Not Set Correctly
To Read ºC / ºF
Frequent
Cooking Temperature
Flare-Ups
Grease Build-Up
Flame Broiler Is Open
Fan Is Turning
Grill Is Exposed To
On By Itself
High Temperature
Or Direct Sun
TROUBLESHOOTING
SOLUTION
Press the Power Button. Try another attempt and hold for two seconds to verify connection.
Ensure unit is plugged into a working power source. Reset breaker. Ensure GFCI is a minimum
10 Amp service (see Electric Wire Diagram for access to electric components) Ensure all wire
connections are firmly connected and dry.
Remove hopper access panel (see Electric Wire Diagram for diagram) and check the fuse for
a broken wire or if the wire has turned black. If yes, fuse needs to be manually replaced.
Remove hopper access panel (see Electric Wire Diagram for diagram), and ensure all wire
connections are firmly connected and dry. Ensure GFCI is a minimum 10 Amp service.
Digital Control Center needs to be replaced. Contact Customer Service for replacement part.
Check burn grate for proper positioning. Follow Care and Maintenance for ash build-up.
Remove cooking components from the main barrel. Press the Power Button to turn the
unit on, and inspect the auger feed system. Visually confirm that the auger is dropping
pellets into the burn grate. If not operating properly, call Customer Service for assistance or a
replacement part.
Remove cooking components from the main barrel. Press the Power Button to turn the unit
on and inspect the igniter. Visually confirm that the igniter is working by placing your hand
above the burn grate and feeling for heat. Visually confirm that the igniter is aligned with
the hole in the burn grate, and open to light the pellets. If not operating properly, follow
Manual Start-up Procedure to continue use of grill; however, call Customer Service for
assistance or a replacement part.
Igniter needs to be replaced. Contact Customer Service for replacement part.
Follow Care and Maintenance instructions.
Grill probe needs to be replaced. Contact Customer Service.
Disconnect unit from power source. Remove hopper access panel (see Electric Wire Diagram
for diagram) to access the back of the Digital Control Center. Use a small flashlight to find the
temperature setting switch, located near the center of the back of the Digital Control Center.
Flip the switch to ºC (Celsius) or to ºF (Fahrenheit), as preferred. Replace hopper access panel.
Attempt cooking at a lower temperature. Grease does have a flash point. Keep the
temperature under 176°C / 350°F when cooking highly greasy food.
Follow Care and Maintenance instructions.
Close the flame broiler for indirect flame cooking.
This feature does not harm the unit. The interior temperature of the grill has reached or
gone over 54oC / 130oF, and it is self-cooling. To reduce inside temperature, open grill lid or
unplug from power source and move unit to a shaded area.
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