Technical Assistance Service
When contacting our Technical Assistance Service,
please provide the product number (E-Nr.) and
production number (FD) of the appliance. This
information is given on the specifications plate
located on the lower section of the hob and on the
label in the user manual.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
GB
0844 89289988
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to
6 pence may apply.
IE
01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
AU
1300 727 421
NZ
09 477 0492
Trust the expertise of the manufacturer, and rest
assured that the repair will be carried out by trained
service technicians using original spare parts for your
domestic appliance.
Warranty conditions
In the unlikely event that the appliance is damaged or
does not meet your expectations in terms of quality,
please inform us as soon as possible. For the warranty
to be valid, the appliance must not have been
tampered with, or used inappropriately.
The applicable warranty conditions are those set out
by the company's representative office in the country
of purchase. Detailed information is available from
retail outlets. Proof of purchase must be presented to
obtain the benefits of the warranty.
We reserve the right to introduce changes.
Used appliances and packaging
)
If the
symbol is shown on the specifications plate,
bear in mind the following instructions:
Environmentally-friendly disposal
Dispose of packaging in an environmentally-friendly
manner.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste
electrical and electronic equipment - WEEE). The
guideline determines the framework for the return
and recycling of used appliances as applicable
throughout the EU.
The packaging of your appliance has been
manufactured using only the materials which are
strictly necessary to guarantee efficient protection
during transport. These materials are 100%
recyclable, thus reducing the environmental impact.
You can also contribute to caring for the environment
by following the advice below:
▯
Dispose of the packaging in the appropriate
recycling bin.
▯
Before you get rid of an old appliance, make sure
you disable it. Contact your local authority to find
out the address of your nearest recycling centre
to dispose of your appliance.
▯
Do not pour used oil down the sink. Collect it in a
sealed container and take it to an appropriate
collection point or, failing that, place it in the
rubbish bin (it will end up in a controlled dump;
this is probably not the best option, but it will
avoid contaminating ground water)
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