Problem
Night light
Night light does not
work.
Night light stays on
continuously.
Manual Cleaning
The spray wand
retracts
automatically.
Automatic Self-cleaning
Water dripping out
of retracted spray
wand.
Lid
Lid does not open
automatically when
someone approaches.
Lid does not close
immediately
App
App does not work.
Potential cause
Night light is switched off.
Night light is in Auto mode
and the ambient light is
bright.
Night light is switched on.
Night light is in Auto mode
and the ambient light is
dim.
Function stops
automatically after 2 min.
The spray wand is
cleaned automatically
when the seat sensor is
activated and before and
after washing.
Seat unit did not detect
approaching person.
Setting Auto opening/Auto
closing lid is deactivated.
Malfunction.
Lid closes automatically
90 sec. after leaving the
toilet.
App and product are not
connected.
Solution
> Set the night light to
Auto or on mode.
This is normal.
This is normal.
> Set the night light to
Auto mode.
This is normal.
This is normal.
This is normal.
> Approach again
(approx. 1 m distance).
> Activate setting via
App (
App: Menu -
Settings - Seat).
> Contact
help@duravit.com.
This is normal.
> Connect product to
app.
> Make sure that
pairing is successful.
Ch.
App
App
EN
App
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