High-pitched whistling
Noise from the fan
After sales service
E number and FD number
62
This noise is mostly produced by pans which are
composed of different superimposed materials, as
soon as these are used at full heating power and at
the same time on two hotplates. This whistling
disappears or lessens as soon as the power is
reduced.
To run the electronic system properly, the cooking
hob must operate at a controlled temperature. To do
this, the cooking hob is fitted with a fan which comes
on after each temperature detected using different
power levels. The fan will also continue to operate
after the cooking hob has been switched off, if the
temperature detected is still too high.
The noises described in this section are normal. They
are part of induction heating technology and do not
indicate a malfunction.
Our after sales service is there for you if your
appliance should need to be repaired. You will find
the address and telephone number of your nearest
after sales service point in the phone book. The
after sales service centres listed will also be happy
to give you the details of an after sales service point
near you.
Please quote the E number (product number) and
the FD number (production number) of your appliance
when contacting the after sales service. The rating
plate bearing these numbers can be found on the
appliance certificate.
Please note that a visit from an after sales service
engineer is not free of charge, even during the
warranty period.