Message
19
What It Means
•
There may be a problem
with the test strip
•
Meter error
•
Very high blood glucose
higher than 500 mg/dL
•
HIGH control solution
was applied when the
temperature was too
cold . (Applies only to
control solution labeled
as HIGH) .
Contact Customer Care Toll Free at 1-888-522-5226 www.MyFreeStyle.com
What To Do
1 . Follow your healthcare professional's advice to
treat high blood glucose if you have symptoms
such as:
•
Fatigue
•
Excess urination
2 . Perform a control solution test using a new
test strip . If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip .
3 . If the control solution result is out of range or the
error reappears, contact Customer Care .
•
Thirst
•
Blurry vision