BEFORE CALLING FOR SERVICE
Problem
Possible Causes
Food stored in
• Refrigerator control is set too
refrigerator
drawers freezes.
Temperatures in
• Freezer or refrigerator control
the refrigerator or
freezer are too
warm.
• Doors are opened too
• Door is slightly open.
• Large amounts of warm or
• Refrigerator has recently
Temperature in
• Refrigerator control is set too
the refrigerator
is too warm,
but the freezer
temperature is
satisfactory.
Louder sound
• Refrigerator operates at
levels when
compressor
comes on.
Vibrating or
• Floor is uneven or weak. The
rattling noise.
• Items placed on the top of the
• Dishes are vibrating on the
• The refrigerator is touching
Moisture collects
• The weather is hot and humid
on the inside walls
of the refrigerator.
• Door is slightly open.
• Door is opened too often or
Moisture forms on
• Weather is humid.
the outside of the
refrigerator or
• Door is slightly open.
between the doors.
(CONT.)
cold.
is set too warm.
frequently or for too long.
hot food may have been
stored recently.
been disconnected for a
period of time.
warm.
higher pressures during the
start of the ON cycle.
refrigerator rocks on the floor
when it is moved slightly.
refrigerator are vibrating.
shelves in the refrigerator.
the wall or cabinets.
which increases the rate of
frost buildup and internal
sweating.
for too long.
Solutions
• Adjust the refrigerator to a warmer setting.
• Adjust the freezer or refrigerator control to a colder
setting until the freezer or refrigerator temperature
is satisfactory.
• Warm air enters the refrigerator/freezer whenever
the door is opened. Open the door less often.
• Close the door completely.
• Wait until the refrigerator or freezer has had a
chance to cool food to the set temperature.
• It takes a few hours for the refrigerator to reach
the set temperatures.
• Adjust the refrigerator control to a colder setting.
• This is normal.
• Be sure floor is level and solid and can adequately
support the refrigerator.
• Remove items.
• It is normal for dishes to vibrate slightly. Move
dishes slightly. Make sure refrigerator is level and
firmly set on floor.
• Move the refrigerator so that it does not touch the
wall.
• This is normal.
• Close the door.
• Open the door less often.
• This is normal in humid weather. When humidity is
lower, the moisture should disappear.
• Close the door completely.
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