EN
TROUBLE SHOOTING
Prior to sending the unit to the service centre, check following points:
Problem
Cause
When dehumidifying, the appliance
absorbs moist air from the room, which is
Hot or cold air
cooled down to reduce humidity.
comes out of the
dehumidifier.
During defrosting, the appliance heats up,
so hot air comes out of it.
The plug is incorrectly connected to the
The unit does not
socket.
work.
The water tank is full.
The dehumidifier is set to a higher humidity
than the one in the room.
The dehumidifier
The room temperature is too low for
produces no water.
dehumidification.
The appliance is too close to walls or
furniture.
The appliance is not placed on a flat, solid
surface.
The appliance is very
noisy.
The filters are too dirty.
The display shows
an error message E3
Humidity sensor error
or E4.
The display shows
an error message E1
Temperature sensor error
or E2.
The display shows
an error message E5
Abnormal sensor temperature or current
or E6.
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Remedy
This is the normal condition of the
dehumidifier.
Check that the plug is properly connected.
Empty the water tank.
Set the dehumidifier to a lower humidity.
Increase the room temperature or change
the location of the dehumidifier.
Place the appliance at least 20 cm away
from any obstacles.
Place the appliance on a flat, solid surface.
Clean the filters according to the
instructions.
Use the humidity reducing appliance only
within its range. Unplug the appliance,
and plug it in again after about 5 minutes.
If the problem persists, contact a service
centre.
Do not use the appliance at a temperature
higher or lower than recommended.
Unplug the appliance, and plug it in again
after about 5 minutes. If the problem
persists, contact a service centre.
Unplug the appliance, and plug it in again
after about 5 minutes. If the problem
persists, contact a service centre.
OV2020
SERVICE CENTRE
Extensive maintenance or repair, which requires access to internal parts of the product, has to be performed by
a qualified specialist or the service centre.
ENVIRONMENTAL CONCERNS
• Packaging materials and old appliances should be recycled.
• Packaging materials may be disposed of as sorted waste.
• Dispose the plastic bags made of polyethylene (PE) of as sorted waste.
Recycling of the appliance at the end of its lifespan:
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used
electrical and electronic appliances (Waste Electrical and Electronic Equipment - WEEE). The symbol
on the product or on its packaging indicates that this product may not be treated as household
waste. Instead it should be taken to the appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent
potential negative consequences for the environment and human health, which could otherwise
be caused by inappropriate waste handling of this product. The disposal of such material has to be
done according to the recycling regulations. For more detailed information about recycling of this
product, please contact your local council, your household waste disposal service or the shop where
you purchased the appliance.
The product meets all the necessary requirements of the EU directives applicable to the specific
product.
Changes in text, design, and technical specifications are subject to change without prior notice and we reserve the
right to change them.
OV2020
EN
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