Claims Procedure:
Any claim made under this Warranty should be made directly to
Radio Systems Australia Pty Ltd Customer Care Centre at:
Radio Systems Australia Pty Ltd
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: info@petsafeaustralia.com.au
To file a claim, a proof of purchase must be provided. Without a
proof of purchase, Radio Systems will not repair or replace faulty
components. Radio Systems requests the Consumer to contact the
Radio Systems Customer Care Centre to obtain a Warranty Return
number, prior to sending the Product. Failure to do so may delay in
the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of
original purchase, Radio Systems will organise for a replacement to
be sent in advance of returning the faulty Product. A Post Bag will
be included with the replacement Product for the return of the faulty
Product. The Product must be returned within 7 days of receiving
the replacement. If the Product is deemed to be faulty after 30 days
30
1-800-732-2677