WARRANTIES - After-sales service
Swimming pool 410 - H120 cm
Warranty conditions:
The swimming pool must be assembled within 48 hours of the package being opened.
For the warranty to be valid, a concrete slab must be in place.
Our warranty covers only the replacement of defective parts. It in no way covers demands for compensation or damages. The general warranty does not apply in the following circumstances:
• Use of the equipment in a way which is not in accordance with the instructions.
• Damage incurred as a result of bad handling during and after assembly. or any changes made to structural elements without the manufacturer's agreement
1) Pump : 2 year warranty (electrical problems) under normal conditions of use. The following are not covered by the warranty: damage due to abrasion or corrosion (particularly in the case of treating the water by
salt electrolysis), damage due to a faulty connection, equipment dismantled or repaired by a third party, breakage of parts (pump stand, pre-filter cover, grooved end fitting), using the pump when it is empty or
immersing the pump (e.g. if the pump house is flooded). The warranty is not valid if the electric cable and/or the plug are replaced, removed or damaged.
2) Liner : 2 year warranty under normal conditions of use. The following are not covered by the warranty: rips, holes, tears, stains (treatment products put straight into the water) stains related to the development
of algae, stains related to decomposing foreign bodies in contact with the liner, stains and discolorations resulting from the impact of oxidising products, discoloration and wear due to materials rubbing on various
surfaces. Distortions in the liner if it has been out of water for more than 24 hours (never completely empty your pool). See the warranty document that comes with the liner.
3) Filter : 2 year warranty under normal conditions of installation and use: tank, drain plug, collar and multiport valve.... The following are not covered by the warranty: problems with waterproof sealing due to
operating at a level of pressure which exceeds the maximum pressure permitted (see instructions for the filter).
4) Skimmer : 2 year warranty on the waterproof seals.
5) Wooden structure : 10 year warranty against rotting and damage caused by insects. The following are not covered by the warranty: changes in the colour of the wood caused by the climate, natural distortions
(splits, cracks, knots and minor flaws in the tongues of the planks which do not have any adverse effect on the mechanical strength of the wood or on the assembling of the pool). The warranty does not cover incor-
rect assembling or storage which may cause the wood for the sides of the pool to become warped (assembling the pool a long time after contents have been taken out of the packaging) or distortion of the planks
by the pressure of the water, which does not have any detrimental effect on the mechanical resistance of the pool. Any additional protection of the wood for the structure can only be undertaken using a product
which is compatible with autoclave treatment.
IMPORTANT : The after-sales service will be available only at point of sale.
Essential records for claiming the warranty:
- Till receipt / proof of purchase.
- Photograph of the damaged part or the problem in question
Shop :
City :
Contact department :
Direct tel :
Code
Réf.
Désignation
7514863
Sacrifice piece 38 x 135 x 280 mm
M
7514864
Plank 38 x 145 x 2020 mm hexagonal
MS
7514865
Upper plank 38 x 135 x 2020 mm hexagonal
2MS
7514866
1/2 upper plank 38x 67.5 x 2020 mm hexagonal
2MI
7514867
1/2 lower plank 38 x 77.5 x 2020 mm hexagonal
MSS
7514868
Upper plank skimmer 38 x 135 x 2020 mm hexagonal
MIS
7514869
Lower plank skimmer 38 x 145 x 2020 mm hexagonal
MR
7514870
Backwash plank 38 x 145 x 2020 mm hexagonal
C
7514048
Edging bracket 45x230x170mm
PR
7514097
Post 45x135x1275mm (support)
7514049
Wooden stop for skimmer flap 30 x 20 x170
PF
7514113
Finishing L profile 28 x 70 x 1260 mm
MTS
7514052
Edging skimmer Pine 28x145x600mm (flap)
MGI
7514060
Edging PINE 28 x 145 x 1878 inner hexagonal
MGE
7514061
Edging PINE 28 x 145 x 2050 outer hexagonal
MSD
7514118
Outer edging right skimmer pine 28x145x724mm hexagonal
MSG
7514119
Outer edging left skimmer pine 28x145x724mm hexagonal
7514149
Sandbag (25 Kg)
R
7514016
Profile PVC Linerlock 2.06 m
7514983
Ladder INTEX
7504304A
Poolmax TP 25 pump
7504616
Filtration 300
7504410
Flexible pipe 8 m
S
7514019
Large skimmer
7514030
Felt underlay 200gr - 2x7m
- Warranty filled out correctly.
- Reference number of the faulty part.
Client :
Address :
City :
Tel :
Qté
Qté
7514180
Colis
SAV
Code
Réf.
DÉTAIL DU KIT QUNCAILLERIE
2
A0
7514267
Bag of brackets
43
A3
7514638
Bag of brackets
2
C2
7514639
Bag of tracks - Hung
3
DMI
7514553
Bag of edging screw connections
3
DMP2
7514618
Bag of edging screws
E
7514145
Bag of skimmer flaps
1
7514144
Stainless steel sheet 275 x 110 x 1 mm
1
1
12
6
2
12
1
6
5
1
1
1
6
1
1
1
PR
1
1
1
2MS
8
Kit quincaillerie
1
Qté
Qté
Colis
SAV
1
1
1
1
1
1
1
R
MR
M
2MI
II / 18-1
7514631
Liner 50/100 blue Ø 410 H120
MSG
S
MS
C
MSD
MTS