Troubleshooting
Issue
Fluxergy Analyzer does not power up
Fluxergy Works does not respond or
is frozen.
Any other Issues
Error Codes and Their Meanings
Refer to your specific Instructions for Use for test outputs, interpretations, and actions.
Restarting a Fluxergy Analyzer
Caution: Always power off or restart the Fluxergy Analyzer from Fluxergy Works.
1.
Navigate to the device management section of Fluxergy Works by selecting the "Device" tab on the leftside
navigation menu.
2.
Select the Power Button icon for the Fluxergy Analyzer device to be restarted.
3.
Wait 30 seconds. The front power indication LED on the device should power off.
4.
Push the power button on the Fluxergy Analyzer device.
10
Steps to Take
a)
Check that the power cable to the power supply is connected to an
AC outlet
b)
Check the power cable is plugged into the power supply
c)
Check the DC cable from the power supply is plugged into the
Analyzer.
d) Please contact Fluxergy customer support
First change tabs on the sidebar and see if that fixes the issue. If not,
exit out of Fluxergy Works and reopen the program.
Please contact Fluxergy for any other software issues.
Please contact Fluxergy customer support.
Instruction Manual (PN: 5780C04)
Version Date: May 5, 2021