Care and Cleaning
For best results, keep the following in mind when caring for your KOHLER bath:
• Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
• Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.
• Do not allow cleaners to soak on surfaces.
• Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
• The ideal cleaning technique is to rinse thoroughly and blot dry any water from the surface after
each use.
• Use a soft nylon brush on slip-resistant surfaces. Be sure to use a water-soluble cleaner (dissolves
100% in water).
• Do not use powdered cleaners unless the cleaner is fully dissolved in water. Solid substances can
block the airjets.
• Do not use full strength bleach or ammonia cleaning solutions. Chemically active cleaning
solutions can damage the surface.
• Do not use abrasive cleansers or solvents on airjet surfaces. Abrasive cleaners and solvents can
damage the airjet surface.
Maintaining the Airjets
If cleaning the airjets is necessary due to hard water deposits, wet a soft, non-abrasive cloth with
white vinegar and wipe the plugged airjet holes. Immediately rinse the area with clean water to
avoid long-term exposure of the vinegar to the airjet surface.
Fill the bath with water to the top row of airjets. Drain the bath, and press the air system button to
purge retained water from the air system. Press the air switch button three more times to turn off
the air system.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Warranty
Walk-in Bath Lifetime Limited Warranty
Kohler Co. warrants the Belay Walk-in Bath manufactured after May 1, 2016, to be free of defects in material
and workmanship during normal residential use for as long as the original consumer owns his or her home,
provided the Belay Walk-in Bath is installed by a KOHLER Certified Installer. These warranties only apply to
Belay Walk-in Baths installed in the United States of America and Canada.
If a defect is found in normal residential use, Kohler Co. will, at its election, repair, replace or make
appropriate adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident,
improper installation, misuse or abuse is not covered by this warranty. This warranty expressly excludes
labor charges, removal charges, installation, or other incidental or consequential costs. Improper care and
cleaning will void the warranty. In no event shall the liability of Kohler Co. exceed the purchase price of the
product. Proof of purchase by the original consumer purchaser is required.
If the Belay Walk-in Bath is used commercially or is installed outside of the United States or Canada, Kohler
Co. warrants the Belay Walk-in Bath to be free from defects in material and workmanship for one (1) year
from the date the Belay Walk-in Bath is installed. All other terms of this warranty apply except for duration.
If you believe that you have a warranty claim, contact your Dealer or by writing Kohler Co., Attn: Customer
Care Center, 444 Highland Drive, Kohler, WI 53044, USA. Please be sure to provide all pertinent information
regarding your claim, including a complete description of the problem, the product, model number, color, the
date the product was purchased, and from whom the product was purchased. Also include your original
receipt. For other information call 1-800-4KOHLER (1-800-456-4537) from within the USA and Canada.
KOHLER CO. AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO.
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Kohler Co.