PROBLEM
POSSIBLE CAUSES
Er1 Error Code
Grill probe is not making a
connection
ErH Error Code
The unit has overheated,
possibly due to grease fire
or excess fuel
FAN Icon Is Blinking
Fan is not making a
connection
IGNITOR Icon Is Blinking
Igniter is not making a
connection
AUGER Icon Is Blinking
Auger motor is not making a
connection
PELLET Icon Is Blinking
Lack of fuel, poor fuel
quality, obstruction in feed
system
SOLUTION
Check for damage to the grill probe. Follow care and maintenance instructions if
dirty. If all appears in working order, check the connection to the digital Control
Board. Unplug unit from power source. See electric wire diagram for diagram.
Locate the white wires of the grill probe. Disconnect the spade connectors, then
reconnect until it clicks.
Unplug unit from power source and allow to cool. Follow care and maintenance
instructions. Remove ashes and unburnt pellets from burn pot and bottom of the
grill. Check burn pot for proper positioning. Check proper positioning of cooking
components. After maintenance, plug unit into power source and press and
hold the Power Button for three seconds to turn the unit on. If error code is still
displayed, contact Customer Care.
Unplug unit from power source. See electric wire diagram for diagram. Locate
the yellow and white wires of the fan. Check fan blades for damage. Follow care
and maintenance instructions if dirty. Disconnect the spade connectors, then
reconnect until it clicks. If error code is still displayed, contact Customer Care.
Unplug unit from power source. See electric wire diagram for diagram. Locate
the purple and white wires of the igniter. Disconnect the spade connectors, then
reconnect until it clicks. If error code is still displayed, contact Customer Care.
Unplug unit from power source. See electric wire diagram for diagram. Locate
the red and white wires of the auger motor. Check auger motor and bracket for
damage. Disconnect the spade connectors, then reconnect until it clicks. If error
code is still displayed, contact Customer Care.
Check hopper to check that fuel level is sufficient, and replenish if low. Should
the quality of wood pellets be poor, or the length of the pellets too long, this may
cause an obstruction in the feed system. Remove pellets and follow care and
maintenance instructions.
www.louisiana-grills.com
17