6. TROUBLESHOOTING
Problem
SCREEN slips off
• SCREEN is improperly fitted over
MOTOR HEAD
• Too much or not enough in the
Ingredients are
not fully ground
• Not enough water in the CARAFE
• SCREEN is clogged
• Too much water in the CARAFE
Overflows
• SCREEN is clogged
• Water level is too low
No beeping
• Water temperature is too cold
sound
• Motor or shaft is clogged
• Not enough ingredients are
Beverage
scorches
• Too much ingredients and not
• SCREEN is clogged
Beverage
• Not enough ingredients are
consistency is
• Ingredients did not soaked long
too thin
Heats, but motor
• Check for clogs and operating
does not operate
• The MIN (0.8 L) fill line has not
Does not
activate after
• Water has entered inside the
pressing buttons
Possible Cause
the threads
SCREEN
inside the SCREEN
enough water
inside the SCREEN
enough
errors
been reached
MOTOR HEAD
Solution
• Twist the SCREEN into the "CLOSE" position
as indicated by the arrow
• Refill the SCREEN to recommended amount
• Fill the CARAFE to a level between the two
inscribed MIN (0.8 L) and MAX (1.3 L) fill
lines
• Clean with the CLEANING BRUSH
• Adjust the water to a level between the
two inscribed MIN (0.8 L) and MAX (1.3 L)
fill lines
• Clean with the CLEANING BRUSH and hot,
soapy water
• Fill the CARAFE to a level between the two
inscribed MIN (0.8 L) and MAX (1.3 L) fill
lines
• Use warm water between 50-104°F
(10-40°C)
• Rinse the CARAFE and BLADES attached to
MOTOR HEAD. Wash SCREENS and DRIP
CUP. Wipe exterior with a damp towel.
• Try again by using the MEASURING CUP
when filling the SCREEN
• Try again by adding the water to a level
between the two inscribed MIN (0.8 L) and
MAX (1.3 L) fill lines. Use the MEASURING
CUP when filling the SCREEN.
• Clean with the CLEANING BRUSH and hot,
soapy water
• Try again by using the MEASURING CUP
when filling the SCREEN
• Refer to the steps in Operating Instructions
• Power off and restart. Refer to the steps in
Operating Instructions.
• Fill up to at least the MIN (0.8 L) fill line
(4 cups)
• Wait 4-5 days for the MOTOR HEAD to dry
before trying again
EN
17