Troubleshooting Tips... Before you schedule service
Problem
Spots and filming
on glasses and
flatware
Black or gray marks
on dishes
Dishes don't dry
Program is taking
much longer than
usual
The wash program
seems to have
finished (the
dishwasher is idle),
but the end of wash
beeps haven't
sounded and the
drawer cannot be
opened
49-4000255 Rev 0
Possible Cause
Extremely hard water
Low inlet water temperature
Overloading or improper
loading of the dishwasher
Old or damp powder
detergent
Rinse agent dispenser empty
Rinse aid setting too low
or off
Too little or low performing
detergent
Aluminum utensils have
rubbed against dishes
Normal wash program used
Overloading or improper
loading of the dishwasher
Additional drying time is
needed
Low inlet water temperature
Rinse agent dispenser is
empty
Rinse aid setting too low
or off
Dishes were left in the
drawer for several hours
after a wash
Wrong type of detergent used
Auto recovery program has
been triggered to stop the
dishwasher overflowing and
to disperse excess foam.
The wash program is still
in progress. It is in a 'quiet'
phase that is needed for
ensuring the best wash
results.
What To Do
Increase the rinse aid setting and the amount of
detergent. See the Dispensers section.
Use high quality rinse agents such as Cascade
Platinum™ Power Dry™ Rinse Aid or
Rinse Aid
to prevent spots and prevent new film build-up.
If water is extremely hard, a softener may be required.
Make sure water temperature is at least 120°F.
Load dishwasher as shown in the Loading section.
Make sure detergent is fresh.
such as
Cascade
Platinum™ ActionPacs™ or
®
Quantum
Automatic Dishwashing
®
Refill with high quality rinse agents such as Cascade
Power Dry™ Rinse Aid or
Increase/turn on the rinse aid setting. See Use a Rinse
Agent in the Dispensers section.
Make sure you use the proper amount of highly rated
powder detergent.
Remove marks with a mild, abrasive cleaner.
Choose Plus or Pots wash program.
Load dishwasher as shown in the Loading section.
Leave drawer closed after the wash program has
stopped to allow the fan to run as needed.
Select Ultra Dry option to add additional drying time.
NOTE: If you open the drawer, this fan extension will be
cancelled.
Make sure inlet water temperature is at least 120°F.
Select Ultra Dry.
Select a higher cycle, such as Plus or Pots.
Check the rinse agent dispenser and fill as required.
Increase/turn on the rinse aid setting. See Use a Rinse
Agent in the Dispensers section.
We recommend unloading the dishes within a few hours
after a wash program has finished, as the small amount
of vapor left after the wash may, with time, resettle on
dishes as condensation. Using rinse aid or increasing its
setting will also help with drying.
NOTE: You may need to run your chosen wash program
again with the correct detergent if the dishes are not
clean at the end of the recovery program.
more audible phase after the 'quiet' phase is over.
®
Finish
Jet-Dry
®
Use high quality detergents
Finish
Detergent.
Platinum™
®
Finish
Jet-Dry
Rinse
Aid.
®
®
®
®
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