Troubleshooting - Kokido VOLTERA 25 Manual De Usuario

TROUBLESHOOTING

Problem
Pool vacuum does not
capture debris
Debris escapes from the
hood.
Debris goes outside the
filter
Pole connector cannot
be secured in assembly
Pool vacuum is activated
even though the switch
indicates it's off.
Pool vacuum cannot be
charged / recharged
Pool vacuum does not
move smoothly
Charging time is longer
than advertised
Operation time is shorter
as expected
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality that properly
recycles electrical and electronic equipment. Do not dispose them in unsorted waste bins. For
items containing removable batteries, remove batteries before disposing of the product.
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Possible Cause
Battery is running out
Impeller is jammed
Impeller is broken
Hood is full of debris
Suction nozzle flap is
broken
Filter sock/filter cage is
damaged.
Side pin on pole connector
is broken
Presence of magnetic
objects nearby has
inadvertently switched on
the motor.
Battery is damaged
Charging plug is not
correctly connected to
external adaptor and pool
vacuum
External adaptor damaged
Wheel is jammed
Stained charging pins
Battery is not fully charged
Environmental Programmes, WEEE European Directive
Solution
Charge the battery again.
Power off the pool vacuum and visually check the gap in
the middle of the pool vacuum to see if the impeller is
jammed by large debris. If possible, use a small tool to
remove the debris carefully. If necessary, contact your
dealer for further instructions.
WARNING!
Make sure the pool vacuum is powered
off when the unit is being serviced.
Contact your dealer for impeller replacement.
Clean the hood & filter sock/filter cage. If situation persists,
remove the filter sock for operation.
Suction nozzle flap works like a door to prevent debris
from escaping from the hood. Contact dealer for
replacement part and instructions.
Replace with a new filter sock/filter cage.
Replace with a new pole connector.
Move the magnetic objects or vacuum away from each
other.
Contact dealer for battery replacement.
WARNING!
DO NOT open the pool vacuum and
replace the battery by yourself. This could result in severe
or fatal injury and the warranty will be voided as a result.
Refer to instruction manual and connect the charging
accessories correctly.
Contact dealer for replacement.
WARNING!
Using the wrong external adaptor will
result in damaging the pool vacuum / battery and voiding
the warranty as a result.
Clean out the debris from the wheel.
The stains can be removed by using a cotton bud soaked
with juice of lemon or vinegar to clean the areas around
the charging pins.
Charge the pool vacuum for at least 6 hrs. NOTE: if any
stains are found on the charging pins, remove them by
using a cotton bud soaked with lemon juice or vinegar
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