Warranty Statement - PROZIS silentia TWILIGHT Manual Del Usuario

EN
TROUBLESHOOTING
Some issues that may arise can be solved by the user. If the
problem persists after having tried the following solutions, contact
Prozis customer service.
PROBLEM CAUSE
The headphones do The battery is low.
not work.
No connection can be A headphone and/
made between the or playback device
headphones and my operation error has
playback device. occurred.
The connection is
unstable. The distance
between the two
devices is too long.
There is no sound. The headphone
volume or playback
device volume is
too low.
If you are using the
audio cable, it may
not be properly
plugged in.
The connection is
unstable.
8
SOLUTION
Charge the device's
battery.
Switch the headphones
off, then on, and connect
again.
Check if there are other
devices connected to the
playback device.
Reduce the distance
between the headphones
and the playback device.
Follow the instructions
to increase the volume
or increase the playback
device volume.
Make sure the audio cable
is properly plugged in.
Reduce the distance
between the headphones
and the playback device.
Interrupt the connection
and retry.

Warranty statement

All electrical and electronic products commercialized by Prozis
via www.prozis.com are covered by the warranty applicable to the
purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis'
warranty for final consumers.
This warranty is valid exclusively for consumers who purchase the
product for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and
production defects for a 2-year period, counting from the date
of initial purchase by a consumer and respective delivery, or for
longer if legally established by the applicable national law.
In the event that repair is required, this 2-year period is suspended
during repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of
the product's consumable components, such as batteries, is not
covered by this warranty unless the malfunction is caused by faulty
design, materials or production.
EN
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