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If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom
No indication and alarm even though
the mains is normal.
The icon
and the warning
code flashing on LCD display and
alarm is sounding every second.
The icon
and
flashing on LCD
display and alarm is sounding every
second.
The icon
and
LCD display and alarm is sounding
every second.
Fault code is shown as 27 and the
icon
is lighting on LCD display
and alarm is continuously sounding.
Fault code is shown as 28 and the
icon
is lighting on LCD display
and alarm is continuously sounding.
The icon
and
on LCD display and alarm is
sounding twice every second.
Fault code is shown as 43 and the
icon
is lighting on LCD display
and alarm is continuously sounding.
Fault code is shown as 14 and the
icon
is lighting on LCD display
and alarm is continuously sounding.
Segurança e harmonia
ININTERRUPTA
Possible cause
The AC input power is not connected
well.
The AC input is connected to the UPS
output.
EPO function is activated.
Line and neutral conductors of UPS
input are reversed.
flashing on
The external or internal battery is
incorrectly connected.
Battery voltage is too high or the
charger is fault.
Battery voltage is too low or the charger
is fault.
UPS is overload
UPS is overloaded. Devices connected
to the UPS are fed directly by the
electrical network via the Bypass.
is flashing
After repetitive overloads, the UPS is
locked in the Bypass mode. Connected
devices are fed directly by the mains.
The UPS shut down automatically
because of overload at the UPS output.
The UPS shut down automatically
because short circuit occurs on the
UPS output.

4. Troubleshooting

Remedy
Check if input power cord firmly
connected to the mains.
Plug AC input power cord to AC input
correctly.
Set the circuit in closed position to
disable EPO function.
Rotate mains power socket by 180°
and then connect to UPS system.
Check if all batteries are connected
well.
Contact your dealer.
Contact your dealer.
Remove excess loads from UPS
output.
Remove excess loads from UPS
output.
Remove excess loads from UPS
output first. Then shut down the UPS
and restart it.
Remove excess loads from UPS
output and restart it.
Check output wiring and if connected
devices are in short circuit status.
Uninterruptible Power Supply
EN
45
PH 9260

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