Mspa Limited Warranty Policy - mspa P-MB049 Manual De Instrucciones

MSpa has been manufactured with reliability and simplicity in mind. All products have been inspected
®
and found free of defects prior to leaving the factory.
MSpa warrants this product against defects in material and workmanship for a period of: ONE (1) Year
The warranty period begins from the date of purchase and MSpa requires presentation of the original
proof to purchase to ascertain the date. During the warranty period, MSpa will either repair or replace, at
its discretion, any defective products. Replacement products or repaired parts will be warranted for only
the unexpired portion of the original warranty.
Shipping Policy
Consumers are responsible for the shipping/freight when return the defect parts to MSpa authorized
service center or ORPC-Oriental Recreational Products (Shanghai) Co., Ltd.
Warranty Policy
● This limited warranty does not apply to any defect resulting from negligence, accident, misuse, or
other reason beyond MSpa's reasonable control, included but not limited to: normal wear and tear,
negligence or failure to follow the product instructions, improper or inadequate maintenance;
connection to improper power supply; chemical water damage, loss of pool water, unauthorized
product modification or repair; use for commercial purpose; fire, lightening, flood or other external
causes
● This warranty is valid only in the country of purchase in such countries where MSpa sells and
services the same model with identical technical specifications
● Warranty service outside the country of purchase is limited to the terms and conditions of the
corresponding warranty in the country of service. Where the cost of repairs or replacement is not
covered by this warranty, MSpa will advise the owners and the cost shall be charged to the owner.
● This warranty only applies to the original purchaser and terminates upon any transfer of ownership.
● All repairs of which warranty claims are made must be pre-authorized by ORPC through an
accredited distributor or agent provided that the defective part be returned to the distributor or agent
Transportation Prepaid, if requested.
● All the authorized selling dealer is responsible for all in-field service work carried out on your MSpa
product. ORPC will not be liable for results of cost of workmanship from unauthorized service person.
● Products marked with both MSpa and another producer are governed exclusively by the warranty
provided by the other producer.
Warranty Registration
Please always keep the purchase receipt, warranty card in case of future warranty inquiry. All claims
must be submitted to MSpa authorized dealers or service partners. Warranty contact information is
provided on the back of the warranty card. It is essential that all submitted claims provide all the
necessary information, including Customer name, Purchase receipt, Serial No., Product No., Problem,
and Parts requested.
MSPA LIMITED WARRANTY
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