Faqs; Troubleshooting - EcoFlow DELTA Pro Manual Del Usuario

4. FAQs

1. What battery does the product use?
It uses high-quality LFP battery.
2. How long can the product charge my devices?
The charging time is shown on the product's LCD Screen, which can be used to estimate the
charging time of most appliances with stable power usage.
3. How can I know if the product is charging?
When it's charging, the remaining charging time will be shown on the LCD Screen. Meanwhile,
the charging indicator icon begins to rotate with the remaining battery percentage and the input
power shown on the right of the circle.
4. How to clean the product?
Please gently wipe it with a dry, soft, clean cloth or paper towel.
5. How to store the product?
Before storing, please turn off the product first, and then store it in a dry, ventilated place at room
temperature. Do not place it near water sources. For long-term storage, please discharge the
battery to 30% and recharge it to 60% every three months to extend its battery life.
6. Can I bring the product on a plane?
No.

5. Troubleshooting

Indicator
Icon Stays On
If the Alarm Prompt shows on the product LCD screen during use and does not disappear after a
restart, please stop using it immediately (do not try to charge or discharge).
If you require any other assitance, please contact EcoFlow Customer Service.
6
Icons Flash High Temperature Charge
together
Icons Flash High Temperature
together
Discharge Protection
Low Temperature Charge
Icons Flash
together
Icons Flash Low Temperature
Discharge Protection
together
Battery Overload Protection
Icon Flashes Short circuit protection
during discharging
Problem
Protection
Protection
Battery Failure
Solution
Charging can be resumed
automatically after the battery cools
down.
The power supply can be resumed
automatically after the battery cools
down.
Charging can be resumed
automatically after battery
temperature rises above 0 °C (32°F).
The power supply can be resumed
automatically after the battery
temperature rises above -12 °C
(10°F).
Remove high-power electrical
appliances
Contact EcoFlow Customer Service