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Error status
When one of these error codes appear on the display, kindly contact your retailer or after-sale-service for immediate assistance.
Remarks: When the above error occurs, the rear tail lamp will flash at 10Hz high frequency. The motor will not operate; therefore,
the motor cannot be seen as damage when it does not operate when error occurs.
Part
Status
E01
E02
Controller
E03
E04
Meaning
Over-current protection.
Low-voltage protection. Battery is nearly
out of power.
Over-voltage protection.
Rotor-lock protection.
Description
When the vehicle travels on a slope or
accelerates suddenly with huge load, it would
trigger the alarm due to over-current. Recovery
needs to reduce load (reduce current).
It usually appears during use, meaning the
battery is low.
Normally it will not happen during customer
use. If this situation occurs during proper use
with right speedometer, it may apply the
battery with larger voltage than the right
battery of this model.
If the battery is correct, please check the
speedometer if it is 36V or 48V. This situation will
occur when speedometer of 36V match with
48V battery, because full battery level of 36V
battery is 42V.
It usually happens when the climbing slope is
too big, which causes rotor overload and finally
the motor would be locked.
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